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Description:

Patient Financial Services – Impacting Lives

Patient Financial Services - Supervisor

Under the supervision and direction of the Manager of Patient Accounts, responsibilities include various aspects of the receivable management for the Patient Financial Services Department. This is a professional position. Supervises staff and provides work direction based on daily/weekly priorities. The PFS Supervisor is responsible for the recruitment, selection and orientation of employees in Patient Financial Services. Provides EPIC work direction, assigns and/or schedules work, conducts on-the-job training, answers job related questions. Monitors performance and adherence to attendance policies. Prepares performance evaluations and recommends appropriate personnel actions for staff, relative to promotions, transfers, and disciplinary action up to and including termination. Assists in the interpretation, development and implementation of Hospital personnel and departmental policies and procedures.

As a Patient Financial Services supervisor you will understand our hospital mission and consistently stress the themes of respect and engagement.

Preferred Criteria

• Microsoft Office – Word and Excel

Required Criteria

• Associate's Degree/Bachelor's Degree
• Excellent analytical skills
• Excellent verbal and writing skills and demonstrated aptitude for problem solving
• Knowledgeable of the EPIC system

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

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• 2026 Best Place to Work – Glassdoor

• 2026 America’s Best Large Employers – Forbes

• 2026 America’s Best-In-State Employers – Forbes

• 2026 America’s Dream Employers – Forbes

• 2026 America’s Greatest Workplaces for Culture, Belonging & Community – Newsweek

• 2026 Best Places to Work in IT - Computerworld

• 2025 Great Place to Work Certified

• 2025 Best Employers for Women – Forbes

• 2025 Companies that Care – People

• 2025 America’s Greatest Workplaces for Mental Well-Being - Newsweek

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.