El Camino Health is committed to hiring, retaining and growing the best and brightest professionals who will carry our mission and vision forward.  We are proud of our reputation in the community: One built on compassion, innovation, collaboration and delivering high-quality care.  Come join the team that makes this happen.

Applicants MUST apply for position(s) by submitting a separate application for each individual job posting number they are interested in being considered for.

FTE

Scheduled Bi-Weekly Hours

Work Shift

Job Description

Form, lead, and facilitate cross functional teams in the planning, developing, coordinating and implementing of complex, enterprise-wide, inpatient and outpatient, performance improvement and/or quality outcome initiatives under the El Camino Health’s Patient Blood Management Program.  Coach and advise on efforts that will serve to improve efficiency, quality, cost-effectiveness, and the patient experience. Facilitates patient blood management efforts on patient safety, quality or performance improvement teams in collaboration with clinical and non-clinical team leaders and senior leaders. Fosters teamwork to achieve program and organizational goals. 

The program manager of the Patient Blood Management program serves as the clinical leader for advancing the care of the program-specific patients throughout the organization. The program manager is responsible on achieving and maintaining compliance with the Joint Commission (TJC), American Association of Blood Banks (AABB), and other applicable evidence-based standards. The role leads performance improvement initiatives through application of clinical expertise, knowledge of both clinical and administrative settings and frequent interactions with a variety of clinical and non-clinical roles. The program manager will utilize his/her expertise in enhancing the program, develop evidenced-based practice, education and collaboration, mentoring, and demonstrate change leadership.  The program manager coordinates the team’s efforts to design, implement, measure, and report-on safe, cost-effective evidence-based care strategies for the Inpatient and Outpatient population across the continuum of care.  The program manager conducts comprehensive patient studies to evaluate activities and outcomes, manages policies and protocols, and reviews current best practice through networking and ongoing education.

Key Responsibilities

• Collaborates with the Clinical Laboratory team and Transfusion Safety Committee to improve the use of evidence-based practice for the Patient Blood Management programs and improve clinical outcomes by leading PI projects, developing education modules, and gap analysis.

• Leads, facilitates and collaborates with the multi-disciplinary team across the enterprise to integrate evidence-based practice recommendations into clinical practice and organizational processes.  Works directly with service line leaders, medical staff, nursing, and community providers to improve care for the inpatients, outpatients, and perioperative patients.

• Maintains current knowledge of patient blood management, both inpatient, outpatient and perioperative, and of current clinical practice /other guidelines and regulatory specifications to include Joint Commission as well as health plan specialty certifications.   Remains current on both Joint Commission Patient Blood Management and AABB (American Association Blood Bank) standards on Blood management.

• Supervises and controls all program-specific data generation for patient blood management programs including IT/iCare reporting, vendors, patient-reported outcomes, and data registries. Partners with clinical data analysts/staff. Reviews and analyzes data regarding clinical outcomes and regulatory compliance.  Provides data and reports to executive and physician leadership, and department directors.  Works closely with clinical analysts and IT/iCare staff to develop reports and improve data collection.

• Concurrently monitors the program’s performance of care on inpatient, outpatient, and perioperative patient care units across the enterprise providing education and intervention with clinical staff and providers as necessary to improve delivery of care.

• Provides feedback to the team and/or applicable committees and develops strategies to overcome organizational barriers regarding knowledge, process and interdepartmental collaboration. Additionally, brings frontline staff feedback to the multidisciplinary team. 

• Demonstrates teamwork and utilizes communication/ influencing expertise to foster collaboration among clinicians and providers and in the adoption of best practices. 

• Complies with regulatory standards and laws and strives to continue to advance the program.

• Demonstrates complex/high-level communication skills.

• Plan and directs services to improve clinical outcomes.  Works with Director to implement new programs and services.

• Complies data and prepares data visualization for both medical and nursing staff to improve performance.  

Qualifications

Bachelor’s degree in a work-related field from an accredited college or university or related field; Master’s preferred.

Three (3) years’ experience leading teams in the specialty, preferably in a clinical setting. Knowledge of inpatient, outpatient, perioperative and clinic operations within the specialty.

Excellent communication skills, both oral and written, interpersonal, and facilitation skills.

Computer proficiency in data base use and data presentation programs including Microsoft office suite programs.

Demonstrated ability to produce results and coordinate projects.

Proven critical thinking and problem-solving skills with the ability to organize, analyze and present data

License/Certification/Registration Requirements

RN license  required.

CPHQ Certification, preferred

Certified Clinical Nurse Leader, preferred.

Salary Range:

The Physical Requirements and Working Conditions of this job are available.  El Camino Health will provide reasonable accommodations to qualified individuals with a disability if that will allow them to perform the essential functions of a job unless doing so creates an undue hardship for the hospital, or causes a direct threat to these individuals or others in the workplace which cannot be eliminated by reasonable accommodation.

An Equal Opportunity Employer:
El Camino Health seeks and values a diverse workforce. The organization is an equal opportunity employer and makes employment decisions on the basis of qualifications and competencies. El Camino Health prohibits discrimination in employment based on race, ancestry, national origin, color, sex, sexual orientation, gender identity, religion, disability, marital status, age, medical condition or any other status protected by law. In addition to state and federal law, El Camino Health also follows all applicable fair and equitable employment policies from the County of Santa Clara.