Volunteer & Event Support

• Assist with set-up, tabling, and breakdown at corporate volunteer engagement events
• Transport, load, and unload event materials and supplies to and from event sites
• Provide friendly, professional, customer-facing support to volunteers, partners, and attendees on-site
• Carry out day-of event logistics as directed by Partner Engagement staff

Campaign Material Delivery

• Deliver employee giving campaign materials to Workplace Ambassadors at corporate worksites, including retail store locations
• Confirm material drop-off with worksite contacts and communicate professionally and courteously
• Track delivery locations, quantities, and dates as directed by the Manager

Customer Service & Representation

• Represent United Way of Greater Los Angeles professionally and positively in every external interaction
• Respond to routine questions from ambassadors and attendees with warmth and accuracy
• Escalate partner-relationship or judgment-call questions to the Partner Engagement Manager
• Reflect UWGLA's mission and brand in tone, appearance, and conduct at all times

• High school diploma or GED required
• Prior experience in customer service, retail, hospitality, or events strongly preferred
• Comfortable with in-person, field-based work across LA County, including retail and corporate worksites
• Valid driver's license, reliable transportation, and good DMV record required
• Able to lift and carry event materials and supplies (up to 50 lbs) for short distances
• Warm, professional demeanor with strong external customer service and CSR-facing values
• Reliable and punctual; available for occasional early morning, evening, or weekend hours based on the event calendar
• Bilingual (English/Spanish) a plus