What this Job Entails: 

The Optical Engineer III will help monitor the network and troubleshoot network issues, and ensure we are able to provide guaranteed performance and capacity to our products. 

Scope: 

• Resolves a wide range of issues in creative ways

• Seasoned, experienced professional with a full understanding of their specialty

• Works on problems of a diverse scope 

• Receives little instruction on day to day work, general instruction on new assignments

Your Roles and Responsibilities:

• Monitor Optical Long Haul and Metro networks and troubleshoot a variety of issues in a timely manner.

• Perform fault isolation based on the troubleshooting outcome.

• Coordinate with smart hands and optical equipment manufacturers to resolve issues and restore service.

• Work cross-functionally and cross-regionally with other optical and network operational support teams.

• Partner with and escalate to, various internal teams in pursuant of restoring service and limiting impact.

• Manage and escalate critical events while communicating clearly and concisely.

• Document and optimize operational processes and procedures.

• Contribute to the creation of monitors, alerts, dashboards and metrics to drive continuous improvements.

• Identify areas for automation and create or participate in the solution with scripting or coding skills.

• Support deployment, and move, add, change teams.

• Partner with audit teams to ensure accurate inventory and documentation. 

• Document and follow RMA processes and procedures for all relevant vendors.

• Detect and diagnose various error/failure conditions across an array of server types.

• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Required Qualifications/Skills:

• Bachelor’s degree (B.S/B.A) from four-college or university and 5 to 8 years’ related experience and/or training; or equivalent combination of education and experience 

• Networks with senior internal and external personnel in own area of expertise

• Demonstrates good judgment in selecting methods and techniques for obtaining solutions

• Experience working with geometrical and physical optics, radiometry and lens design 

• Understanding of optical design and tolerance analysis

• Deep understanding of stray light analysis and non-sequential ray trace tools 

• Knowledge about building and testing optical systems 

• Excellent communication and teamwork skills 

Preferred Qualifications: 

• Experience with laser systems 

• Experience with CAD software such as 

• Understanding of design for manufacturing and/or assembly 

Physical Demand & Work Environment:

• Must have the ability to perform office-related tasks which may include prolonged sitting or standing

• Must have the ability to move from place to place within an office environment

• Must be able to use a computer

• Must have the ability to communicate effectively 

• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Salary Range

• Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
• Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:

• Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only

• Dental provided through UHC

• Nationwide Vision provided by UHC

• Flexible Spending Account for Health & Dependent Care

• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)

• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera

• Corporate Wellness Program provided by Goomi Group

• Employee Assistance Program

• Wellness Days

  401k Plan

• Basic and Supplemental Life Insurance

• Short Term & Long Term Disability

• Critical Illness, Critical Hospital, and Voluntary Accident Insurance

• Tuition Reimbursement (available 6 months after start date, capped)

• Paid Time Off (accrued and prorated, maximum of 120 hours annually)

• Paid Holidays

• Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law