JOB DESCRIPTION:

The Operations Specialist is an essential role that provides critical support and facilitation for brand management, Communication & Engagement tool systems, system and partner projects as assigned. They support the execution of established marketing, communications, media relations, social media and web creative needs. On a daily basis they manage the review and approvals of self-service marketing materials done throughout the organization. Their role also serves to support key multimedia needs for photography, videography and editing for strategic initiatives. They also maintain key relationships with the organizational print shops to ensure flow of approvals and support on branding questions, and serve as a conduit with production vendors, delivering files and doing proof approvals as needed. They are responsible for coordinating our main organizational On Hold Messaging & Screensaver service.

EDUCATION :

Bachelor’s degree required. Related professional areas would include communications, marketing, Administration or business helpful, but not required.

EXPERIENCE:

At least four years of proven experience in project coordination or creative production in a high volume, high paced environment. Related agency experience a plus. Must be experienced in the management of projects from intake through end production and have expertise in working with tracking systems. Experience with print, digital and photo/or video design or production. A positive, proactive demeanor along with excellent listening, negotiating and problem solving skills a must.