At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON’s global expertise.

As the world’s largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide.

The Operations Planner II is responsible for advanced planning activities and mentoring of junior level peers. This role requires strong business acumen and the ability to navigate cross-functionally.  This role is responsible for independently coordinating all activities associated with timely packaging, labeling and assembly of clinical materials for designated domestic and international studies in accordance with applicable safety and regulatory requirements as well as company policies. This individual is responsible for execution of clinical supplies activities including but are not limited to the processing of study specific packaging and labeling documentation, coordination of packaging jobs as they progress through work-centers, and review of documentation and procedures.  

Hybrid Role: This role requires 3 days weekly onsite in West Point, PA (19486).

Key Responsibilities:

• Execute and lead planning activities for program level tasks and follow up on their completion.
• Operationalize documents detailing protocol level packaging and labeling strategy for internally and externally packaged clinical supplies
• Execute and oversee planning of clinical packaging events at internal and external packaging facilities. 
• Manage Re-Packaging and R.E.D. Extension packaging jobs, including drug salvage operations
• Track deliverables at 3rd party vendors to support clinical packaging jobs

• Monitors the adherence to project schedules and documents progress in respective databases.
• Mentor junior level peers and provide guidance on planning processes.
• Analyzes and anticipates technical problems and obstacles as they relate to clinical supplies packaging and participates in adjustment of logistics pertaining to drug supply. 

• Collaborate with cross-functional teams to support business objectives
• Triage events and issues as required to ensure study timelines are met

• Collaborate with Project Managers, Planners, Packaging Supervisors and Quality Assurance for the creation, review and approvals of labeling and packaging documentation.   
• Provide input, contribute to, and define process improvements
• Participate and lead meetings with GCS and GCS stakeholders internally and externally to Operations Planning

• Possess strong organizational, time management and analytical problem-solving skills, with ability to prioritize to mitigate supply chain risks
• Ability to use SAP system to translate clinical trial packaging and labeling designs into electronic pharmaceutical production records and preparation of executable master data
• Demonstrate strong working knowledge of process/systems required to ensure successful execution of Operations Planning deliverables, including but not limited to, SAP, CSST Appian, Microsoft Office, including Excel, SWMS

• Build teamwork to improve process and productivity by working within and across client functional areas

Qualifications:

• Bachelor's degree preferred; candidates with relevant experience may be considered.
• 4+ years of experience in a related field; candidates without a degree should have 7+ years of relevant experience.
• Direct work experience with SAP is a plus
• Above average proficiency in Microsoft applications (Word, Excel, PowerPoint).

General Skills:

• Strong forecasting and collaboration skills.Detail-oriented with strong organizational abilities.Problem-solving and project management skills.Ability to navigate cross-functionallyundefined

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Salary Range

Are you a current ICON Employee? Please click here to apply