Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

Job Description

The Operations Manager – POD Leader for the Emergency Call Handling and Computer Aided Dispatch acts as the central operational driver responsible for daily workflow execution, line prioritization, and cross-functional synchronization across multiple operational lines.

This position eliminates floor-level bottlenecks, enforces process discipline, ensures absolute inventory accuracy and serves as the operational bridge between Warehouse Operations, Engineering, Purchasing, and Project Management.

Key Responsibilities

1. Operational Planning & Execution

• Oversee day-to-day operations across procurement, warehouse management, and transportation systems.
• Develop and execute inventory management strategies to optimize stock levels, minimize holding costs, and prevent stockouts.
• Establish standard operating procedures (SOPs) to enhance operational consistency and regulatory compliance.

2. Vendor & Logistics Management

• Manage relationships with suppliers, third-party logistics (3PL) providers, and freight carriers to ensure SLA compliance.
• Monitor vendor performance metrics and conduct periodic quality/delivery audits.

3. Demand Forecasting & Analytics

• Partner with sales and finance teams to analyze demand trends and maintain accurate sales and operations planning (S&OP) forecasts.
• Track key performance indicators (KPIs), including On-Time In-Full (OTIF), inventory turnover, cycle time, and freight cost per unit.
• Leverage ERP/WMS data to identify process bottlenecks and implement lean continuous improvement initiatives.

Additional Qualified Skills:

• Technical Skills: Advanced proficiency with ERP systems (SAP, NetSuite, or Oracle) and Warehouse Management Systems (WMS); strong Excel/data modeling skills.
• Competencies: Strong negotiation tactics, root-cause analytical problem solving, and cross-functional leadership.
• Master's or APICS/CSCP certification preferred

Target Base Salary Range: $101,100 - $145,000 

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-MM4

#LI-ONSITE

Basic Requirements

• Education: Bachelor’s degree in Supply Chain Management, Business Administration, Operations, or related field.
• Experience: 5+ years of progressive supply chain or logistics experience, with at least 2+ years in a supervisory or management role.

Travel Requirements

Relocation Provided

Position Type

Referral Payment Plan

Our U.S. Benefits include:

• Incentive Bonus Plans

• Medical, Dental, Vision benefits

• 401K with Company Match

• 10 Paid Holidays

• Generous Paid Time Off Packages

• Employee Stock Purchase Plan

• Paid Parental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.