Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

Responsibilities:

• Manage individual product desks and tasks relevant to each product.

• Manage documents and instructions from clients.
• Handle Trade counter duties.
• Escalate and obtain approval from Trade Control and Credit Department when necessary.
• Scanning of required documents to processing center for processing.
• Work with processing center to ensure transactions are processed timely. Attending to processing center and customers’ queries/clarifications in a timely manner.
• Ensure all transactions are accurately processed (by processing center) / verified in accordance with customer’s instructions and according to the bank’s operational policies and procedures.
• Print out completed Cover letters, obtain Officer’s signature as per delegation of authority (where applicable).
• Daily check in the various delivery channels for client submissions.
• Ensuring timely review of daily reports to ensure prompt actions taken.
• Updating of daily trackers and follow up with clients for status and pending items.
• Daily reconciliation between processing center and end of day emails to ensure items scanned are duly processed.
• Follow up with correspondent banks where necessary.
• Dispatch of documents, advice and schedules to clients and counterparty banks.
• Maker and Checker duties for risk management and quality assurance.
• Adhoc tasks as assigned by Head of Trade Operations.

Skills:

• Bachelor’s degree or higher with at least 5 years of working experience in banking operations with a focus on Trade Operations. Knowledge in Credit and Loans Operations supporting Corporate Clients will be a bonus.
• Strong understanding of trade finance instruments and application of the UCP600, ISBP, URC 522, URDG 758 and bank guidelines and policies, compliance and audit requirements.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Ability to plan and prioritize the daily work to achieve efficient and effective management of time and has exceptional attention to detail and accuracy in data entry and documentation.
• Be able to work well with all associates and actively promote a cohesive working environment.
• Be client focused in providing a high level or customer service and conscientiously aware of the quick turnaround time on the checking of documents.
• Excellent presentations, communication, time management, problem solving, interpersonal and teamwork skills.
• Proficiency in using banking systems, credit analysis tools, and Microsoft Office suite. Knowledge in LIQ system is a benefit.
• Excellent analytical, problem-solving, and decision-making skills.
• Proactive and possess ability to work effectively under pressure, prioritize tasks, and meet tight deadlines.
• Proven track record of process improvement and project management initiatives.
• Good understanding and knowledge of OFAC/Anti-boycott/Anti-Money Laundering/High Risks Transaction.
• Sound knowledge of regulatory requirements and industry best practices in credit and trade finance operations.