JOB ROLE: Office Manager

LOCATION: Atlanta office – 4 days a week in the office, Monday – Thursday from 8 am – 2pm

REPORTING TO:  Office Manager (UK-Based)

Job Overview:

The Office Manager at CMSPI is an exciting opportunity to be part of the growing North American team. You will ensure the smooth running of our CMSPI Atlanta office and serve as the main point of contact for our clients and visitors. The nature of this role requires you to adapt to various situations, challenges, and requests that may arise. To be successful in this position, you will need to collaborate with numerous people outside of your team, as well as work independently with little guidance.

The perfect candidate will be proactive, resourceful, and capable of managing a diverse array of responsibilities.

The key focus areas and responsibilities include:

Office Operations:

• Maintain a well-organized and tidy office space, ensuring a comfortable and productive work environment.
• Oversee office and kitchen supplies inventory and place orders as necessary, maintaining optimal stock levels.
• Coordinate maintenance and repairs for office equipment and facilities, with building management team.
• Facilitate all onsite meetings for employees or external visitors including ordering lunches, refreshments and preparing meeting rooms in advance.
• Manage the online parking validation system and fitness center enrollment system.
• Assist the internal team and external Project Manager with an upcoming office move.
• Organising quarterly office socials, meeting luncheons and team-building activities

Health and Safety Compliance:

• Review Floor Warden Training materials provided by Lincoln Property Company and be familiar with established emergency exits and rally points.

Administrative Support:

• Assist with the onboarding of new employees in the Atlanta Office and North America
• Provide general administrative support, including answering phone calls and passing on messages to relevant people in the company. 
• Handle the incoming and outgoing mail in a timely manner.  

Requirements

Qualifications Required:

• Bachelor's degree or equivalent experience.
• Strong organizational and time management skills, with the ability to multitask and prioritize effectively.
• Excellent written and verbal communication skills, with acute attention to detail.
• Good working knowledge of Microsoft Office suite; Word, Excel, PowerPoint, and Outlook, expenses software, and any other relevant software.
• Discretion and professionalism in handling sensitive information.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Positive attitude, proactive approach, and willingness to take initiative to support our Atlanta office.
• Ability to exercise sound judgment and decision-making in a variety of situations.

Benefits

What we offer…

• Competitive annual company bonus linked to company and individual performance.
• 100% employer-paid medical cover for employees, including affordable dental and vision options. HSA & FSA options also available.
• 401(k) with company match up to 5% and additional profit-share contributions to help you plan for the future.
• Contribution to commuting costs to support a hybrid working schedule.
• 15 days vacation (increasing with tenure), 5 sick days and 8 paid company holidays.
• Future opportunity for equity (shadow stock) awarded to high performers. 
• Wellbeing support, including an Employee Assistance Programme, virtual healthcare and mental health resources.
• Learn from payments industry experts and accelerate your career through ongoing training and development.
• Personal and professional growth opportunities tailored to your ambitions.
• Quarterly employee recognition awards including a financial prize.
• Regular officewide and team-based socials.