Nurse Manager, Inpatient Med Surg

About City of Hope,
City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked among the top in the nation for cancer care by U.S. News & World Report at its core, City of Hope’s uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.

The Nurse Manager is a Registered Nurse who is empowered to ensure the delivery of personalized, comprehensive care to patients admitted to the designated inpatient unit. Responsibilities include 24-hour accountability, direct supervision of licensed and unlicensed staff and direct interaction with patients, their caregivers and families as it pertains to their experiences in dealing with unit staff.  Coordinates with other disciplines in the daily management of inpatient departments. Assists in developing philosophy, goals and objectives for the unit that meet clinical and regulatory requirements.

The successful candidate:

• Provide 24/7 leadership and operational oversight for assigned patient care units.
• Partner with physicians, nursing staff, and interdisciplinary teams to ensure comprehensive, high-quality patient care.
• Develop and implement strategies to ensure compliance with internal, external, regulatory, and Oncology Nursing Society standards.
• Improve departmental workflows to enhance efficiency, collaboration, patient satisfaction, and staff satisfaction.
• Serve as a clinical resource for oncology care and support ongoing staff education and development.
• Manage staffing, scheduling, assignments, and coverage based on patient volume, workload, and skill requirements.
• Promote and participate in quality and performance improvement initiatives.
• Support development and achievement of unit goals, strategic plans, and KPIs.
• Monitor patient care outcomes and promptly address care variances and patient experience concerns.
• Serve as a patient advocate and provide guidance regarding safe, competent, quality nursing care.
• Provide direct patient care as needed.
• Manage resources and costs while maintaining high standards of patient care; assist leadership with the budgeting process.
• Supervise and develop staff through hiring, training, coaching, performance evaluations, counseling, and corrective action.
• Identify operational or performance concerns and take appropriate action to resolve them.
• Participate in departmental committees and Lean/process improvement activities.
• Represent staff needs and concerns to administration while promoting a collaborative and supportive work environment.
• Demonstrate flexibility to adjust schedules and priorities based on staffing, patient care, and operational needs.

Qualifications

Your qualifications should include:

• Education: Bachelor of Science in Nursing (BSN) from an accredited program required
• Management Experience: 1–3 years of leadership/management experience in ICU, IMCU, Med/Surg, or Hematology
• Licensure: Active Georgia RN license required
• Required Certifications/Training: ACLS (AHA required within 30 days of hire), BLS (AHA required within 30 days of hire), Tablo training within 120 days of hire and ONS Chemotherapy Certification within 90 days of hire
• Preferred Education: Master’s degree or higher
• Preferred Training: HSCT and/or CAR-T
• Preferred Certifications: CCRN, Med-Surg certification, or OCN
• Preferred Clinical Experience: More than 1 year of ICU, IMCU, or Oncology experience

 

City of Hope is an equal opportunity employer.

City of Hope employees pay is based on the following criteria:  work experience, qualifications, and work location.

This position is eligible for an annual incentive bonus.

Please note: City of Hope is committed to a safe and transparent hiring experience. Please be aware that scammers may attempt to impersonate our organization through fake job postings, emails or interviews.

• Apply only through our official website or trusted partner platforms.
• City of Hope will never request payment or fees at any stage of the hiring process.
• We will not request sensitive personal or financial information prior to the acceptance of a formal offer.
• All communications will come from official @coh.org email addresses.
• Interviews are conducted only through approved, professional channels.
• Be cautious of unsolicited communications, urgent requests or opportunities that seem inconsistent with standard hiring practices.
• If you receive any suspicious communication, please report it to careers@coh.org.