About the Company 

As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au.

About the role: 

MSS Security is looking for an experienced Duty Manager to oversee the nightly operations across Public Housing sites. You will be responsible for ensuring the operational effectiveness and success of the security team on-site, whilst building and maintaining relationships with both your team and stakeholders. 

Your responsibilities in this role will include, but not limited to: 

• Coordinate daily operations of Security Officers across multiple sites.

• Foster and maintain a safe working environment for both Contractor staff and the housing community.

• Collect and report data promptly.

• Perform routine site visits and communicate with security guards.

• Ensure availability for contact at all reasonable times.

• Keep personnel files updated for all Security Officers, including Certifications. licenses, and make them accessible for auditing upon request.

• Attend incidents if necessary and provide backup or relief for Security Officers as needed.

• Monitor and review KPI performance to ensure that service delivery meets contractual expectations.

• Audits of site patrols and adherence to compliance requirements

• Manage physical site security to ensure compliance with security protocols, procedures, and company requirements.

• Investigate and report on security incidents.

• Supervise, train, brief, and counsel staff to ensure adherence to policies, procedures, legal obligations, and WHS regulations.

• Develop, document, and implement training programs to ensure all staff complete required training sessions as per the contract.

What we are looking for: 

• Current Victorian Security License with Control Room Endorsement

• Full Australian working rights 

• WWCC (Working With Children's Check) or willing to obtain

• Certificate IV in Security management highly desirable

• Prior experience of line management of staff in complex environments 

• Ability to resolve conflicts and risk management  

• Well-organised and initiative-taking with the ability to prioritise in a face paced environment. 

• A company vehicle provided during working hours.

• Ability to work independently with minimal supervision required.

​This is not a desk job—this role is perfect for someone who thrives on being on-site, actively supporting, coaching, and training Security teams.

Master License Number: 409-987-30S

How to apply

MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.

We are proud to:

• be certified by the Workplace Gender Equality Agency,

• be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.

Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your CV.

Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.