À propos de ce poste Network Support Technician - Hourly chez University of Arkansas System
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Closing Date:
Type of Position:
Staff - Clerical
Workstudy Position:
Job Type:
Temporary (Fixed Term)
Work Shift:
Sponsorship Available:
Institution Name:
University of Arkansas, FayettevilleFounded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations.
The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.
As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.
Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.
If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Applicants are required to submit a request for each position of which they have applied.
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Department:
Networking Technicians
Department's Website:
Summary of Job Duties:
IT Services is seeking applicants for network support technicians that will support the campus data network and will serve on the network engineering team. The network support technician will assist network engineers in maintaining the campus network by fulfilling service and incident tickets, helping with projects, and responding to building network outages. The typical work may include troubleshooting device network onboarding, installing & activating new network ports, configuring network switches, and other client network support tasks. The position requires on-campus shifts.A successful candidate will be a high-aptitude individual, who shows a passion for information technology, excels with challenging demands, and has excellent time management skills. On-the-job training on specific processes and technologies will be provided.
Job duties include, but are not limited to:
• Process and resolve network support tickets
• Proactively monitor wired and wireless network systems and services
• Respond to monitored and reported network incidents according to standard operating procedures
• Perform planned maintenance and upgrades
• Coordinate with other IT services personnel on incident response, including escalation to network engineers
Multiple shifts available (Monday - Friday 8:00 a.m. – 7:00 p.m. - <25 hours per week)
Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.
Qualifications:
Minimum Qualifications:
- The formal education equivalent of a high school diploma
Preferred Qualifications:
- Entry-level network skill or vendor certification; JNCIA, CCENT, Network+ or equivalent
- Previous work experience in an IT support role, such as help-desk or desktop support; networking support experience preferred
- Fundamental knowledge of data networking concepts and network operating systems
Additional Information:
Salary Information:
Required Documents to Apply:
Optional Documents:
Recruitment Contact Information:
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
Special Instructions to Applicants:
Pre-employment Screening Requirements:
Criminal Background Check, Sex Offender RegistryThe University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity, educational excellence and unparalleled access for all.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.Persons must have proof of legal authority to work in the United States on the first day of employment.
All Application information is subject to public disclosure under the Arkansas Freedom of Information Act.
