AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations.

AT&T has an opening for a Network Operations Specialist to support the customer’s computer data communications systems, providing event management and advanced incident troubleshooting. Additional support is provided for design specifications, testing and inspections for computer networks; plan and implementing upgrades; and analyzing and organizing corresponding hardware and software combined solutions through network modeling.  

This is a full-time onsite role based in the location(s) posted and is performed from the designated work location five days per week. No relocation is offered. Work to be performed at a government customer site in Springfield, VA.

The job duties of the Network Operations Specialist are as follows:

• Support the installation and maintenance of the client Local Area Network (LAN)/Wide Area Network (WAN) devices. Respond to and resolve escalated incident tickets.
• Provide support to Tier III network engineers for incident management and projects (site surveys and coordination and installation of new equipment).
• Troubleshoot incident tickets escalated from the Network Operations Center (NOC).
• Coordinate network operations, maintenance, repairs, or upgrades. Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and inventory.
• Layer 1, 2, and 3 network experience.
• Configure and troubleshoot layer 2 switching (Virtual Local Area Networks (VLANs)).
• Participate in evaluation of new network technologies and provide recommendations to the network architecture team regarding the integration of these technologies into the existing network. Ensures that plans for hardware and communications are adequate. Develops and implements methodologies for analysis, testing, and support of LAN and WAN networks. 
• Leverage various network tools to analyze and isolate customer impacting events on the network.
• Ensure operational network equipment is compliant with current software recommendations and configuration baselines.
• Draft and review process documentation used by network operations personnel.
• Communicate and troubleshoot with vendors and other service providers to efficiently resolve incidents.
• Diagnose hardware and software problems and coordinate replacement of defective components.
• Support operations and maintain activities and administer networks including hardware, systems software, applications software, and all network device configurations.

Required Clearance: TS/SCI with polygraph. (#ts/sci) (#polygraph)

Required Qualifications:

Candidate must have 10 years of experience that can be a combination of work history and education. This equates to a doctorate and 3, master’s and 4 years, bachelor’s and 6 years, associates and 8 years or HS and 10 years. 

Additional required qualifications include:

• Must comply with DoD 8140 Information Assurance Technical (IAT) Level 2.
• Knowledge of Cisco Internetwork Operating System (IOS), Juniper JUNOS, Brocade and Foundry Operating System (OS).
• Strong familiarity with Layer 3 protocols such as: Open Shortest Path First (OSPF), Border Gateway Protocol (BGP), Enhanced Interior Gateway Routing Protocol (EIGRP), Virtual Router Redundancy Protocol (VRRP), Hot Standby Router Protocol (HSRP), Multiprotocol Label Switching (MPLS), Label-switched Path (LSP), Virtual Route Forwarding (VRF), and Generic Routing Encapsulation (GRE).
• Familiarity with Microsoft Visio and ServiceNow.
• Familiarity with HP/MicroFocus network tools, such as Network Node Manager (NNM), Network Automation (NA), Operations Bridge Manager (OBM), etc.
• Previous experience with Riverbed network tools, including NetProfiler and AppResponse.

Ready to join our team? Apply today!

Our Network Operations Specialist (Network Engineer II) (Government)

earns $89,200 - $194,000

yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) *Pro-rated when working less than 40 hrs/wk.

Paid Parental Leave

Paid Caregiver Leave

Additional sick leave beyond what state and local law require may be available but is unprotected · Adoption Reimbursement

Disability Benefits (short term and long term)

Life and Accidental Death Insurance

Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

Employee Assistance Programs (EAP)

Extensive employee wellness programs

Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T wireline phone

Weekly Hours:

Time Type:

Location:

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.