About the Opportunity

Job Description

Title                 Multi-Skilled Operator

Department      Brand & Creative

Location          Cannon Street, London

Reports To       Executive Producer

Level                Grade 5 - Manager

We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our team and feel like you’re part of something bigger.

Our clients come from all walks of life and so do we.  We are proud of our inclusive culture and encourage applications from the widest mix of talent, whatever your age, gender, ethnicity, sexual orientation, gender identity, social background and more.

As a flexible employer, we trust our people to perform their role in the way that works best for them, our clients and our business. We are a disability-friendly company and  would  welcome  a  conversation  with  you  if  you  feel  you  might  benefit  from  any  reasonable adjustments to perform to the best of your ability during the recruitment process and beyond.

About your team

As part of the Brand & Creative team, the Production team delivers high-quality video, audio and live content that brings Fidelity’s ideas, expertise and stories to life, helping colleagues, clients and wider audiences engage with the organisation across multiple channels.

About your role

As a Multi-Skilled Operator, you’ll help bring Fidelity’s stories and expertise to life through compelling video, audio, live and digital content. Combining technical expertise with creative judgement, you’ll contribute throughout the production lifecycle to deliver content that connects with its audience and achieves the intended outcome.

You’ll:

• Work with producers to interpret briefs, develop production approaches and deliver strong outcomes for internal and external stakeholders.
• Operate cameras, lighting, sound and associated equipment across studio, live-event and location productions.
• Prepare, edit, manage and deliver production files for publication across multiple channels and formats.
• Ensure content meets agreed creative, technical, brand, compliance and accessibility standards.
• Take ownership of your specialist production area, anticipating and resolving technical or operational issues.
• Manage equipment, production files and media assets accurately throughout the content lifecycle.
• Diagnose and resolve production issues, escalating complex issues to external support providers when required
• Follow production health and safety requirements, contributing to risk assessments and safe working practices across studio, location and live environments.
• Evaluate emerging production tools and workflows, recommending practical improvements that increase quality, efficiency and reliability.
• Contribute to a collaborative, responsive and team-focused in-house production environment.
• Administer online platforms supporting file delivery, webinar streaming and production rundown management.
• Manage review and approval workflows in Frame.io, coordinating producer and stakeholder feedback clearly and efficiently.

About you

You’ll bring:

• Substantial professional experience producing video and audio content across studio, live and location environments.
• Advanced practical knowledge of cameras, lighting, sound and associated production equipment, in studio, location and event environments
• Proven audio and video editing experience, preferably with experience Premiere Pro and Audition
• Familiarity with After Effects for basic animation, and colour correction in Premiere or DaVinci Resolve
• Thorough understanding of end-to-end production workflows, including technical planning, media management, quality control and multi-channel delivery.
• The ability to interpret creative briefs and make informed technical and creative decisions.
• The expertise to anticipate, diagnose and resolve complex production issues, including during live delivery.
• Strong visual and editorial judgement, demonstrated through a portfolio of high-quality work across different formats and audiences.
• The ability to manage multiple projects and competing priorities while maintaining quality and meeting deadlines.

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Feel rewarded

For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.

For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.

As an international financial services organisation, we are in-scope of international regulations in the way that we carry out our work. This position is involved in work that is regulated by the FCA and/or the PRA and their Individual Conduct Rules (COCON) apply to it, along with any other regulation. We provide training on COCON and how it affects our employees. More information about COCON can be found in the Employment Handbook.