Position Summary

Role and Responsibilities

• Develop new B2B opportunities and grow revenue within assigned enterprise and key accounts.
• Build strong relationships with decision-makers across procurement, IT, finance, and business operations.
• Understand customers’ business needs, mobile environments, budgets, and purchasing processes.
• Recommend end-to-end mobile solutions, including smartphones, tablets, enterprise mobility management, security, accessories, and lifecycle services.
• Prepare proposals, quotations, presentations, and tender submissions in collaboration with technical and commercial teams.
• Lead commercial negotiations and close agreements within approved pricing and margin guidelines.
• Coordinate with vendors, telecommunications partners, distributors, and internal teams to deliver customer solutions.
• Oversee the commercial handover, deployment coordination, and service follow-up to ensure commitments are met.
• Develop account plans covering customer retention, renewals, cross-selling, and upselling opportunities.
• Manage customer escalations and coordinate timely resolution with the relevant teams.
• Maintain accurate CRM records, sales pipelines, forecasts, and account updates.
• Achieve agreed revenue, gross profit, new customer acquisition, and retention targets.

Skills and Qualifications

• At least degree in Business, Marketing, Information Technology, Telecommunications, or a related field, or equivalent practical experience.
• At least 5 years of experience in B2B sales, enterprise sales, or key account management, preferably in telecommunications, mobile devices, IT solutions, or managed services.
• Demonstrated ability to acquire business customers, manage strategic accounts, and achieve sales targets.
• Understanding of enterprise mobility solutions, including devices, connectivity, mobile device management, security, and support services.
• Strong consultative selling, presentation, negotiation, and relationship management skills.
• Ability to manage complex sales cycles and coordinate multiple stakeholders.
• Strong commercial judgment, including pricing, profitability, and contract considerations.
• Organised, proactive, and comfortable managing multiple accounts and opportunities.
• Proficiency in CRM systems and Microsoft Office or equivalent productivity tools.

Preferred Experience

• Working with enterprise procurement teams and responding to RFPs or tenders.
• Selling device leasing, financing, trade-in, refresh, or managed mobility services.
• Managing relationships with telecommunications operators, or technology partners.

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