University Operations:

The University Operations division at UCF is committed to creating a supportive and welcoming environment for our faculty, staff, students, and the broader community. We take pride in delivering exceptional service, sharing our expertise, and upholding the highest standards to ensure a world-class campus experience. 

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The Opportunity:

The UCF IT department within University Operations is seeking to hire a Microsoft Infrastructure Engineer IV. The Microsoft Infrastructure Engineer IV is a senior engineer responsible for the administration, reliability, security, and lifecycle management of enterprise Windows Server services and System Center technologies, including Microsoft Configuration Manager (MCM), and provides technical leadership for server management, patching, and vulnerability remediation. The role resolves complex issues involving Windows servers, DNS, DHCP, and related services, partnering with infrastructure, cybersecurity, application, and customer teams.

Classification Title: Systems Engineer IV

Responsibilities:

• Lead the architecture, adoption, and operation of Microsoft Azure and hybrid management services across enterprise environments.

• Design and maintain centralized policies, monitoring, security, inventory, and lifecycle management for Windows Server environments.
• Engineer and administer Windows Server infrastructure across physical, virtual, cloud, and hybrid environments, including Active Directory, Group Policy, DNS, DHCP, and authentication services.
• Lead complex infrastructure upgrades, modernization efforts, technical debt remediation, and server lifecycle management.
• Manage server vulnerability remediation and patching efforts to reduce security exposure and support compliance requirements.
• Develop and implement automation using PowerShell, APIs, Azure Automation, infrastructure-as-code, and other approved technologies to improve efficiency and standardize processes.
• Partner with cybersecurity, identity, networking, application, and other IT teams to ensure infrastructure solutions are secure, supportable, and aligned with enterprise standards.
• Evaluate emerging Microsoft technologies through research, testing, and proofs of concept, and develop architecture recommendations, implementation plans, and technology roadmaps.
• Provide technical leadership and mentorship, establish infrastructure standards, and develop architecture diagrams, procedures, knowledge articles, and runbooks.
• Resolve complex and escalated infrastructure incidents and problems, lead root cause analysis and service restoration, and participate in maintenance windows and on-call support as required.
• Provide limited lifecycle support for Microsoft Configuration Manager and legacy System Center technologies while workloads are migrated or retired.
• Perform other duties as assigned.

Minimum Qualifications:

Bachelor's degree and 5 years of relevant experience; or High School Diploma (or equivalent) and 9 years of relevant work experience in lieu of degree or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

• Master's degree in Computer Science, Information Technology, Information Systems, Engineering, or a related field.
• Extensive experience designing, implementing, and administering enterprise Microsoft Windows Server and Azure infrastructure in cloud, on-premises, and hybrid environments.
• Experience with Microsoft Azure services, hybrid management, Active Directory, Group Policy, DNS, DHCP, authentication, and other core Microsoft infrastructure technologies.
• Experience leading enterprise infrastructure architecture, modernization, migration, lifecycle management, and technical debt remediation initiatives.
• Experience with infrastructure automation and configuration management using PowerShell, Azure Automation, APIs, infrastructure-as-code, or similar technologies.
• Experience implementing enterprise vulnerability management, patch management, security controls, and compliance practices for Microsoft infrastructure.
• Microsoft certifications such as Azure Solutions Architect Expert, Azure Administrator Associate, Windows Server Hybrid Administrator Associate, or other relevant advanced certifications.

Special Instructions to the Applicants:

The anticipated salary range for this position is $89,076 to $93,000. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.

Position requires a valid Class E driver’s license. The position may involve driving to various locations on and off campus to conduct University business.

If you are selected as the final candidate for an employment opportunity, both your position and salary will be significantly based upon the information that you have provided in your application for employment. We urge you to please take the time to complete the application in its entirety.

All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H‑1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

This role requires the successful candidate to work on-site at UCF as their primary work location. On-site presence is an essential function of this role.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you’ll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks! UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options
• Employee discounts, including tickets to many Orlando attractions
• Education assistance
• And more…For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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The University of Central Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law.  The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.  

UCF is proud to be a smoke-free campus and an E-Verify employer. 

For general application or posting questions, please email [email protected].

If an accommodation due to a disability is needed to apply for this position, please email [email protected].