As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

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ESSENTIAL FUNCTIONS

• Oversees general operations and delivery of home medical equipment-related goods and services under the Pharmacy Home Care Services program, including respiratory care, durable medical equipment, enteral nutrition, and other associated programs as implemented. Delivers home care pharmacy HME services that are patient- and family-centered, consistent with ICARE values.
• Responsible for day-to-day operations of Pharmacy Home Care HME programs, including scheduling of staff and coordination of services with other Pharmacy Home Care programs. Provides direct management, supervision, and development of staff related to the pharmacy home care HME services. Oversees employees responsible for specific areas of expertise as part of the HME program, such as intake, billing, and delivery. Promotes and rewards a culture of high quality and courteous care that is aimed at maximizing the patient experience. Oversees recruitment and retention of staff for home care pharmacy HME programs, including interviewing, hiring, training and supervising in compliance with University and institutional policies and state and federal regulations, in collaboration with HR business partners. Recommends or approves action on hiring, terminations, promotions, salary and other related personnel matters.
• Oversees and manages budget performance for all home care pharmacy operations. Identifies and explains budget variances and reports to appropriate finance staff in a timely manner and according to institutional guidelines.
• Works with leadership to identify areas of growth and opportunity and implement new services. Works collaboratively with the Home Infusion program and other ambulatory pharmacy programs to deliver HME-DME related services.
• Participates in strategic planning and project management/implementation relative to integration or centralization of services to achieve efficiency. Engages in planning and project development relative to the growth of home care pharmacy services to meet patient needs.
• Develops and implements policies and procedures to ensure compliance with state and federal regulations, accreditation standards and third party payer requirements to minimize risk and exposure.
• Provides opportunities for the continuing education and development of professional and technical staff, including participation in professional meetings, institutes and seminars as possible, based on budget and schedule and consistent with the operational and professional needs of the department.
• Ensures the provision of timely and fair feedback and evaluation for all employees of the home care pharmacy programs according to University and institutional policies.
• Establishes, completes, and regularly updates professional development plan, consistent with continuing professional development standard to ensure continued personal and professional growth.
• Ensures staff training and competencies for areas of HME management for billing, equipment management, and usage of HME equipment.
• Other duties as assigned.

MINIMUM EDUCATION & EXPERIENCE

• Bachelor's degree in business or related health care field and 5 years of experience in operations management required
• Supervisory experience required
• Or equivalent combination of education and experience

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.