Creating, updating, approving and/or implementing standardized best-practice guidelines for all processes in operations. Working across the function-related value chain, and ensuring that all function services comply with the standards. Designing, delivering and maintaining policies, process related or knowledge management guidelines. Managing function-specific productivity programs. Guiding or training employees in best applying and utilizing standardized or regulated work processes. A job at this level… Monitors functional-specific trends and derive recommendation for their (incremental) improvements. Executes focused research. Create informative reports to support change or adaption for processes and infrastructure systems. Contributes to projects or processes to improve functional efficiency and effectiveness. Takes over accomplishment of dedicated (local or function specific) workstream, as part of an overarching infrastructure project Provides local support and consultancy on dedicated subject matters or processes (e. g. , as 'System Owner', 'Process Owner'). Performs independent judgement on subjects of relevance for the process assigned.