As a Merchant Logistics Associate, you’ll be acting as a key factor in onboarding, managing and coordinating devices for our new and existing partners in giving them a unique Wolt experience. You will be closely working together with the restaurant and retail onboarding team to prepare our partners' devices, manage the inventory and ensure month-on-month product availability. 

As such, we need a strong hands-on self-starter, to drive the inventory and devices of new and existing partners.

What you’ll be doing

• Prepare Hardware for new and existing Wolt merchants in Germany.
• Manage incoming and outgoing shipments, including shipment preparation, tracking, and follow-up on delivery issues.
• Manage the refurbishment process for returned/used devices, ensuring devices are checked, prepared, and ready for reuse and redeployment to merchants.
• Prioritize the reuse of refurbished devices where possible to support hardware cost efficiency and sustainable device lifecycle management.
• Scan and update inventory items, maintaining precise records of incoming and outgoing stock.
• Scan and update inventory items in the inventory management system, maintaining accurate records of incoming, outgoing, returned, and refurbished stock.
• Coordinate with relevant teams to resolve device, shipment, inventory, and logistics-related issues.
• Conduct monthly inventory checks to uphold consistent product availability.
• Maintain optimal inventory levels for production and proactively prepare for peak periods.
• Efficiently arrange items and equipment for a clean, safe, and well-organized workspace.
• Perform physical tasks involving lifting, moving, and handling inventory.

Our humble expectations

• Previous experience in inventory management and warehouse operations within a fast-paced environment.
• Exceptional organizational skills, acute attention to detail, and strong problem-solving abilities.
• Effective communication skills for collaboration within cross-functional teams, both internally and externally.
• Familiarity with supply chain operations is advantageous.
• Proficiency with technical tools is beneficial.
• Hands-on mentality, adept at maintaining composure in stressful situations, and always ready to take initiative.
• Self-motivated, comfortable adapting to changing demands, priorities, or procedures.
• Proficiency in English; knowledge of German is a plus.

Nice to haves:

This role seeks an individual with a background in logistics/warehouse and a proactive approach to managing inventory while ensuring operational efficiency within a dynamic workspace.