DUTIES

SUMMARY

The Mentor (Youth Reentry) provides mentorship, case management, and care coordination to justice-involved youth, with an emphasis on reentry navigation and engagement. Builds trusting relationships with youth participants to promote stability, healing, and personal growth, while linking the youth to community-based services and supports. Draws from lived experience to guide participants through complex systems and support successful transitions back into their communities.

ESSENTIAL DUTIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Build supportive, trust-based relationships with youth participants through regular mentorship and guidance

• Conduct outreach to identify and enroll eligible youth participants

• Complete intake and exit assessments and develop individualized care plans

• Maintain contact with each participant at least twice weekly, including one in-person interaction, and document all interactions

• Provide ongoing case management and connect youth with appropriate services, including education, employment, housing, and behavioral health supports

• Accompany participants to appointments, offer transportation assistance, and provide coaching as needed

• Partner with external service providers and refer youth to additional supports when appropriate

• Monitor participant progress and update care plans at least every six months

• Exit youth who have completed services or are no longer actively engaged

• Maintain a full caseload of up to ten youth and support outreach efforts to keep caseloads filled

• Participate in County-mandated trainings, events, and meetings

• Ensure timely and accurate documentation of all case notes and care activities

• Other duties and special projects as assigned

SUPERVISORY RESPONSIBILITIES

• This job has no supervisory responsibilities.

QUALIFICATIONS

EDUCATION & EXPERIENCE

• Prior history of justice-system involvement, AND/OR being directly impacted by the justice involvement and/or incarceration of a family member(s).

• Prior experience working with individuals with system involvement, mental illness, SUD, or experiencing homelessness, AND/OR experience assisting community members in navigating health and social service systems.

• High school diploma or general education degree (GED) preferred.

OTHER QUALIFICATIONS

• Ability to work collaboratively with participants and community-based organizations.

• Spanish/English bilingual preferred.

• Ability to work with minimal supervision.

• Strong interpersonal skills and critical thinking abilities.

• Possesses a valid driver's license and state-required auto insurance OR reliable transportation depending on business needs.

• Establish and maintain effective working relationships with those contacted in the performance of required duties. 

• Ability to handle confidential information.  

• Sensitivity to service population’s cultural and socioeconomic characteristics.

• Participates in, conducts, and sustains performance quality improvement activities according to designated role and responsibilities.

• Excellent verbal and written communication skills.

• Punctual and dependable attendance.

CERTIFICATES, LICENSES, REGISTRATIONS

• N/A

COMPUTER SKILLS

• Working knowledge of programs in a Windows environment, including Word, Outlook, and Teams.

• Database software

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Time Spent [None, -1/3, 1/3 - 2/3, 2/3+]

• Stand: -1/3

• Walk: -1/3

• Sit: 2/3 +

• Reach with hands and arms: 2/3+

• Use hands to finger, handle, or feel: 2/3+

• Climb or balance: -1/3

• Bend, kneel, crouch, or crawl: -1/3

• Talk or hear: 2/3+

• Taste or smell: None

• Carry, push or pull: -1/3

• Lifts Weights or Exerts Force

  • Up to 10 pounds: -1/3

  • Up to 25 pounds: -1/3

  • Up to 50 pounds: None

  • Up to 100 pounds: None

  • More than 100 pounds: None

VISION REQUIREMENTS

• No special vision requirements.

WORK ENVIRONMENT

The physical, mental & environmental conditions in which the work is performed. The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Time Spent [None, -1/3, 1/3 - 2/3, 2/3+]

Environmental variables that may be indicated as applicable to the position:

• Working near mechanical parts: None

• Work in high, precarious places: None

• Fumes or airborne particles: None

• Toxic or caustic chemicals: None

• Outdoor weather conditions: -1/3

• Extreme cold (non-weather): None

• Extreme heat (non-weather): None

• Risk of electrical shock: None

NOISE LEVEL

• Moderate noise

REQUIRED TRAINING

• New Hire Orientation

• AB-1343: Sexual Harassment Prevention

• Mandated Reporter

• CPR/First Aid

• Timekeeping & Attendance

COMPENSATION:

In accordance with California law, the expected pay range for this position is included in this posting.  The actual compensation will be determined based on factors permitted by law. New hires will be offered a salary at the starting point of the range to maintain internal inequity and allow opportunity for future salary growth. CII salaries are determined based on comprehensive internal and external market analysis, as well as the skills, education, and experience relevant to each position.

BENEFITS: 

• Generous paid PTO, plus 10 paid holidays and CII is closed between Christmas and New Year 

• Excellent medical, dental, and vision insurance for eligible employees and qualified dependents

• 403b Retirement Plan with employer contribution for eligible employees

• Up to $4,500 in tuition reimbursement per calendar year

• Eligible for the Public Service Loan Forgiveness program 

• Flexible Spending Account (FSA) & Health Savings Account (HSA)

• Employer paid Life and AD&D Insurance 

• Voluntary Supplemental Insurance 

• Opportunity for growth & advancement 

• Professional development & continued training 

• Team building & bonding through company sponsored events & activities

CONTINGENCIES: 

• Influenza immunization or declination

• COVID-19, MMR and Tdap immunizations

• Education verification

• Reference check

• Background fingerprint clearance (FBI, DOJ, CACI) conducted by the California Department of Social Services 

• Drug and alcohol screening

• Tuberculosis screening