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About MedTech

Purpose

Support the Hong Kong Vision Care Commercial Excellence team by driving sales operations excellence through business performance management and commercial process administration & governance.

You will be responsible for:

1. Business Performance Reporting & Management

• Own sales dashboards, recurring performance reporting, and data quality management.

• Support business reviews, forecast tracking, and management reporting by highlighting key performance trends, risks, and opportunities.

2. Accrual, Rebate & Settlement Operations

• Prepare accruals, rebate cycles, settlements, true-ups, reconciliations, and credit-note requests.

• Maintain calculations, approvals, system processing, and issue resolution at payer and account level.

3. BPA, Pricing & Eligibility Operations

• Prepare BPA agreements and amendments, coordinating Legal, Compliance, Finance, and Commercial approvals.

• Maintain rebate cycles, pricing, eligibility, contract-tracking, and audit records.

4. Commercial Investment Review

• Assist in evaluating campaign and commercial investment efficiency using spend, uplift, ROI, and performance drivers; recommend optimisation and future resource allocation.

5. Documentation, SOP & Compliance

• Maintain audit-ready factsheets, approvals, control reports, and physical and digital records.

• Own SOP updates, acknowledgements, training coordination, and compliance with approval and evidence requirements.

6. Ad Hoc Projects & Business Support

• Support ad hoc analyses, cross-functional projects, and business initiatives, providing data-driven recommendations to support decision making and continuous improvement.

Preferred Qualifications

Education

• Bachelor's degree in Business, Accounting, Statistics, Data Analytics, Finance, Economics, or related discipline.

Experience

• 3–5 years in sales operations, commercial operations, business performance management, financial analysis, or a related field.

• Experience supporting reporting, incentive administration, accruals, rebates, settlements, pricing, contract administration, or commercial governance processes.

• Experience working with Sales and cross-functional stakeholders to support business planning and operational execution.

Technical Skills

Required:

• Advanced Excel, including PivotTables, Power Query, data modelling & reconciliation, and mail merge.

Preferred:

• Experience in AI, ERP / SAP BW platforms, and healthcare-industry governance are advantageous.

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