Agency

Department

Our Commitment

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

Who we are

As one of the fastest-growing academic health centers in the nation, Texas A&M Health encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery.

What we want

The Program Assistant, under general direction, provides standard program support and coordination of activities for the Medication Assistance Program.

What you need to know

Salary: $18.20 hourly

Travel: This position may require up to 20% or more of travel.

Schedule: This position may require work beyond normal office hours and/or on weekends.

Responsibilities:

Medication Assistance Program 

• Assists in coordinating program activities and travels to various program locations to provide on-site support.
• Serves as first point of contact for program information and coordinates responses to request for program information as needed.
• Conducts personal interviews with residents and aids in completing pharmaceutical applications for assistance programs and follows up on pending applications.
• Builds and maintains positive working relationships with patients, healthcare provides, and community organizations.
• Confers as needed on a timely basis with Healthy South Texas staff regarding patient care plans.  

Administrative 

• Maintains pharmaceutical company and client databases and other program materials, including administrative, fiscal, and client records.
• Composes correspondence, reports, publications, presentations, including editing/proofreading program materials as needed.
• Continuously expands knowledge and understanding of community resources, services, and available programs.
• Assists in reviewing and updating program policies and procedures and makes recommendations for program improvement. 
• Performs other duties as assigned.

Patient Support 

• Assists patients in reviewing care plans and results in an effective manner.
• Motivates patients to be active and engaged participants in their health.
• Assists patients in overcoming barriers to obtaining needed medical care and social services and utilizing other community resources.
• Provides culturally appropriate support and information for the patient and their families in a series of structed visits and follow-up phone calls in a variety of settings, including the patients’ homes. 

Qualifications:

Required Education and Experience

• Bachelor’s degree in applicable field or equivalent combination of education and experience

Preferred Qualifications

• Ability to speak English and Spanish
• Two years of related experience in public health, health outreach, or health education.
• Experience working with healthcare organizations, providers, patients, or community-based organizations.
• Community Health Worker Certification or equivalent.

Knowledge, Skills, and Abilities

• Ability to communicate clearly and effectively with others.
• Ability to work with sensitive information and maintain confidentiality
• Ability to communicate clearly and effectively to ensure understanding
• Knowledge of word processing, spreadsheet, database, and standard office applications
• Strong written and verbal communication skills. Interpersonal, organizational, and customer service skills.

Why Texas A&M University?   

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. 

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums  

• 12-15 days of annual paid holidays   

• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month  

• Automatic enrollment in the Teacher Retirement System of Texas 

• Health and Wellness: Free exercise programs and release time  

• Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more   

• Educational release time and tuition assistance for completing a degree while a Texas A&M employee  

• Living Well, a program at Texas A&M that has been built by employees, for employees 

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered, or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.