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Location

Title

Hospital Medical Social Worker:

Responsible for the delivery of social work services to all medical areas of the hospital to a variety of patient populations. Provides direct intervention with patients and families in such areas as mental health, suicide, domestic violence, sexual assault, child/adult abuse/neglect, death/grief, crisis intervention, advocacy, and substance abuse. In conjunction with assessment provides intervention for families and patients for discharge planning, etc. Educates and counsels patients/families on available community resources and facilities. Collaborates with other members of the patient care team including external agencies to assess each situation to determine the best course of action. Coordinates and manages systems and activities toward the end that referred patients are discharged in a timely manner to psychiatric facilities, substance abuse treatment, etc. Employees providing direct patient care must demonstrate competencies specific to the population served.

Practice Medical Social Worker:

Responsible for the delivery of care management and behavioral health social work services in the ambulatory medical practice setting to a variety of patients including pediatric, adolescent, adult, and geriatric populations. Coordinates care to ensure patient/family access to an array of community services.  Administers behavioral health screenings and conducts and arranges for more detailed assessments when indicated.  Delivers brief interventions to support necessary lifestyle and behavioral changes.  Responds to crisis situations in the ambulatory setting.  Identifies high-risk psychosocial needs of patients/families.  Collaborates with patients, families, and the interdisciplinary team to ensure understanding of the impact the disease or illness has on the patient's mental and emotional health.  Offers a range of brief, focused prevention, treatment and recovery services for patients with mild to moderate risk factors.  Works effectively as part of the interdisciplinary health care teams.  Provides culturally competent clinical services which are relevant to patients/families.  Emphasis of duties may vary depending upon the area of assignment. 

Hospital Medical Social Worker:

Master’s Degree in Social Work and Licensed Master’s Social Work (LMSW) or Limited License Master’s Social Work (LLMSW) in good standing OR Master’s Degree in Psychology or Counseling Psychology and Licensed Professional Counselor (LPC) or Limited License Professional Counselor (LLPC) or License Psychologist (LP) or Limited License Psychologist (LLP)will be considered will be considered.

Fully licensed within two years of hire including state required supervision hours and licensing exam, required.

1-2 years professional level of work experience in healthcare or mental health, preferred.

Current driver's license in the state of Michigan and proof of insurance required for BAH.

• Ability to move about the hospital to meet with patients and/or families in the patient care units

• Basic Word Processing Skills

• Demonstrates excellent human relation skills including verbal and written communication, problem solving, advocacy, assertiveness and empathy skills

• Has a customer service orientation

• Ability to communicate clearly and effectively, both verbally and in writing, as a demonstration of the function of effective process and relationships with the patient and members of the interdisciplinary team

• Demonstrates effective interviewing, problem-solving and critical thinking in providing services to patients

• Regularly utilizes effective negotiation and conflict resolution skills as needed.

Work which produces high levels of mental/visual fatigue, e.g., interactive and repetitive or small detailed work requiring alertness and concentration for sustained periods of time, the operation of and full attention to a personal computer or CRT between 40 and 70 percent of the time.  Involves regularly lifting of bulky or moderately heavy weights (i.e., up to 50 pounds), and occasionally assisting with heavier tasks or expending the equivalent effort in pushing, pulling, or otherwise handling material, equipment, and other objects.

Depending on department of assignment

• Assesses the nature of the crisis and the immediate social/emotional needs and strengths of the patient and family in order to provide appropriate intervention.

• Performs appropriate screenings based on patient population and need.

• Identifies problems surrounding the crisis situation and may act as patient advocate to ameliorate such problems.

• Collaborates with other members of the patient care team to understand each situation from different perspectives and recommends or provides immediate treatment and solution focused interventions.

• Works effectively as part of the interdisciplinary healthcare team, collaborating and communicating regularly with the team and other members on cases and as issues arise.

• Identifies the need for, develops plan of care and makes referrals to community agencies and other healthcare specialist and plans to ensure the appropriate follow-up treatment and support is available and provided for after leaving the department.

• Thoroughly documents each case and enters appropriate information into the patient’s medical record.

• Participates in the development of departmental policies, procedures and protocols.

• Identifies and provides for learning needs of patients, families, and healthcare co-workers.

• Assumes responsibility for professional development.

• Develops and supports a positive work climate and the overall team effort of the department.

• Mentors and supervises students.

• Performs other duties as assigned.

Practice Medical Social Worker:

• Masters of Social Work degree with one-year recent medical or mental health experience.
• Limited License Social Work may be considered with the following requirements: minimum one-year medical or mental health experience. Required to be fully licensed within two years of hire including state required supervision hours and licensing exam.
• Masters Degree Limited License Professional Counselor (LLPC) or Masters Degree Licensed Professional Counselor (LPC) Required.
• Work which produces high levels of mental/visual fatigue, e.g., interactive and repetitive or small detailed work requiring alertness and concentration for sustained periods of time, the operation of and full attention to a personal computer or CRT between 40 and 70 percent of the time.
  Involves regularly lifting of bulky or moderately heavy weights (i.e., up to 50 pounds), and occasionally assisting with heavier tasks or expending the equivalent effort in pushing, pulling, or otherwise handling material, equipment, and other objects.
• Regularly communicates clearly and effectively, both verbally and in writing, as a demonstration of the function of effective process and relationships with the patient/family and members of the interdisciplinary team. Communicates with internal customers such as, physicians, multi-disciplinary team, finance, and management. Demonstrates effective interviewing, problem-solving and critical thinking in providing services to patients. Communicates effectively with external customers such as patients, third party payers, community agencies on a daily basis and often simultaneously. Regularly utilizes effective negotiation and conflict resolution skills as needed.
• Assesses the nature of the crisis and the immediate social/emotional needs and strengths of the patient and family in order to provide appropriate intervention.
• Performs appropriate screenings based on patient population and need.
• Identifies problems surrounding the crisis situation and may act as patient advocate to ameliorate such problems.
• Collaborates with other members of the patient care team to understand each situation from different perspectives and recommends or provides immediate treatment and solution focused interventions.
• Works effectively as part of the interdisciplinary healthcare team, collaborating and communicating regularly with the team and other members on cases and as issues arise.
• Identifies the need for, develops plan of care and makes referrals to community agencies and other healthcare specialist and plans to ensure the appropriate follow-up treatment and support is available and provided for after leaving the department.
• Thoroughly documents each case and enters appropriate information into the patient's medical record.
• Participates in the development of departmental policies, procedures and protocols.
• Identifies and provides for learning needs of patients, families, and healthcare coworkers.
• Assumes responsibility for professional development.
• Develops and supports a positive work climate and the overall team effort of the department.
• Mentors and supervises students.

For Bronson Lakeview Hospital and Bronson South Haven Hospital:

The Medical Social Worker is responsible for completing the Word day CBL –“Swing beds”. This is an annual CBL that describes the difference in a swing bed patient versus an in-patient or observation patient. The Medical Social Worker will understand the documentation differences and the specific care required for each individual swing bed patient.

Bronson Lakeview Neurobehavioral Health is required to have all their employees participate in recipient rights education.  This education is assumed by the Recipient Rights Offer.

• Provide or coordinate the protection of recipient rights for all directly operated or contracted services.

• Ensure that recipients, parents of minor recipients, and guardians or other legal representatives have access to The Rights Booklet of their rights guaranteed by the Michigan Mental Health Code and are notified of those rights in an understandable manner, both at the time services are initiated and periodically during the time services are provided to the recipient.

• Ensure that the telephone number and address of the Office of Recipient Rights and the name of Rights Advisor are conspicuously posted in all service sites.
• Maintain a record system for all reports of apparent or suspected rights violations received including a mechanism for logging in all complaints and a mechanism for secure storage of all investigative documents as evidence.
• Ensure that each service site is visited with the frequency necessary for protection of rights but in no case less than annually.
• Serve as consultant to Chief Executive Officer or his or her designee, Risk Management Department, and other directors and to the associates of BLH in matters related to recipient rights.
• Ensure that all reports of apparent or suspected violations of rights within Bronson LakeView Hospital are investigated in accordance with section 330.1778 of the Michigan Mental Health Code. The policy requires that the rights office must conduct investigations in a manner that does not violate employee rights. Those reports that do not warrant investigation are intervened upon and recorded in accordance with subdivision (d) of the Michigan Mental Health Code.
• Semiannually provide summary complaint data consistent with the annual report required by the Code, together with a summary of remedial action taken on substantiated complaints by category, to the State of Michigan and to the Recipient Rights Advisory Committee.
• The Recipient Rights Officer and Advisors will have the education, training, and experience to fulfill the responsibilities of the Office of Recipient Rights. The Recipient Rights Officer and Advisors will receive training in recipient rights protection.
• Coordinate meetings and activities of the Recipient Rights Advisory Committee and be the holder of the record of this committee.
• Serve as advocate to all recipients and their families. Provide recipients assistance to make contact with other advocacy groups, as needed.
• Collaborate with Community Mental Health when appropriate.

• Staff of the Office of Recipient Rights to receive annual training in patient rights protection.  [MHC 755 (2)(e)]

• All rights officers, advisors and alternates attend MDHHS-ORR ORR Basic Skills Training Programs within 3 months of hire.  [LPH/CMHSP Contract]

• Rights officers, advisors and alternates will attain 36 hours of continuing education every 3 years, with 12 credits in "operations" or "legal". The policy requires that rights staff acquire at least 3 continuing education credits each calendar year (CMHSP/LPH Contract)

The Recipient Rights Officer shall submit to the governing board of BHG and to the State of Michigan Office of Recipient Rights an annual report prepared by the Office of Recipient Rights on the current status of recipient rights at Bronson LakeView Hospital and a review of the operations of the Office of Recipient Rights. The report shall be submitted no later than December 30, of each year for the preceding fiscal year or period specified in contract. The annual report shall include, at a minimum, all of the following:

• Summary data by category regarding the rights of recipients receiving services from Bronson LakeView Neurobehavioral Health, including complaints received, the number of reports filed, and the number of reports investigated by the Office of Recipient Rights.
• The number of substantiated rights violations by category.
• The remedial actions taken on substantiated rights violations by category.
• Training received by associates of the Office of Recipient Rights.
• Training provided by the Office of Recipient Rights.
• Desired outcomes established for the Office of Recipient Rights and progress toward these outcomes.
• Recommendations to the BHG governing board.

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