Medical Records Administrator

Woking Hospital | Administration | Permanent | Full Time |

£25,545 per annum

37.5 hours per week

At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it’s driving connected health, helping the nation, transforming experiences, or building the career you want – we give you the support to do it all. Join our journey. It starts with you. 

We are seeking a highly organised and motivated Medical Records Administrator to join our busy Medical Records team. This is a key role supporting the safe and efficient management of patient health records, ensuring compliance with data protection legislation, regulatory requirements, and organisational policies.

Working within a fast-paced healthcare environment, you will be responsible for maintaining accurate patient records, supporting clinical departments, and ensuring timely access to information to facilitate excellent patient care.

Key Responsibilities

• Maintain, prepare, retrieve, and file patient health records accurately and efficiently.
• Process medical records requests in line with GDPR, Data Protection legislation, and organisational policies.
• Ensure patient records are available for clinics, admissions, and theatre procedures.
• Track and monitor the movement of records to ensure accurate location management.
• Respond to enquiries from clinical and administrative teams regarding patient records.
• Support Subject Access Requests (SARs) and other information governance processes.
• Undertake regular audits to ensure data quality and record accuracy.
• Manage confidential information with the highest level of professionalism and discretion.
• Assist with archiving, record retention, and destruction processes in accordance with retention schedules.
• Work collaboratively with departments across the hospital to meet operational requirements.

About You

The successful candidate will demonstrate:

Essential

• Excellent organisational skills and attention to detail.
• Strong administration experience.
• Ability to work effectively under pressure and prioritise competing demands.
• Good IT skills, including Microsoft Office applications.
• Excellent communication and customer service skills.
• Ability to handle confidential and sensitive information appropriately.
• A proactive and flexible approach to work.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Woking Hospital

Our Woking Hospital is a leading private hospital in Surrey, South East England. We pride ourselves on providing exceptional standards of treatment and care in our state-of-the-art facilities and CPD programme. Our specialities include Women’s and Men’s health, Orthopaedics, and Eye Care with many more available. We are registered for 27 beds with en-suite facilities on the Ward, two Theatres with facilities including lamina flow and one Minor Operating Theatre, Pre-Assessment,Physiotherapy clinic, Onsite Pharmacy, Mammography, Xray and Ultrasound, with nine consulting rooms in Outpatients. 

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.