Agency

Department

Join the dedicated team at the Department of Primary Care & Rural Medicine at Texas A&M University and contribute to exceptional patient care!

Glimpse of the Job

Are you ready to bring your skills to a team that transforms patient experiences? Join our Primary Care & Rural Medicine team and play a crucial role in our outpatient primary care clinic. As a Medical Receptionist I, you'll be the first point of contact for patients and visitors in the clinic. You will contribute to a positive and efficient clinic environment by scheduling appointments, routing calls to clinical staff and handling front desk tasks including data entry into the Electronic Management System (EHS) and billing/insurance processing and inquiries.

What you need to know

• Salary: Starting at $16.70/hr for Medical Receptionist I.

• Schedule: Full-time, 8am - 5pm Monday - Friday, with occasional extended hours

Minimum Required Qualifications

Medical Receptionist I: High school diploma or equivalent, and two years of experience in medical office, hospital, nursing home, or home health setting.

The well-qualified candidate should also possess two years of experience in general office or personnel operations including one year experience working within a medical office. Prior experience and familiarity with Electronic Medical Record Systems is preferred. Fluency in Spanish is a plus.

Some of the Responsibilities Include:

• Patient Phone Calls: Handle phone calls from patients who need to schedule appointments to include adding new patients, verifying demographic information and insurance. Route calls to clinical staff and enter phone notes as appropriate.

• Check-in Patients:  Verify patient demographic information, collect co-pays and past-due balances, work patient waitlist, verify insurance, register patients for portal, check patients in/out. Scan insurance cards and IDs. Assist patients with kiosk.

• Billing Support: Correct denied claims due to registration errors, contact patients related to upcoming visits, schedule patient for wellness visits, input demographics for hospital billers.  

What you need to do

Apply! A cover letter and resume are strongly recommended and will help in our review. You may upload them on the application under the CV/Resume section. 

Why Texas A&M University?   

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.  Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.  Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.   

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums  

• 12-15 days of annual paid holidays   

• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month  

• Automatic enrollment in the Teacher Retirement System of Texas 

• Health and Wellness: Free exercise programs and release time  

• Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more   

• Educational release time and tuition assistance for completing a degree while a Texas A&M employee  

• Living Well, a program at Texas A&M that has been built by employees, for employees 

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered, or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application. 

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.