Summit provides independent insurance agents and their clients with market-leading workers’ comp insurance and elite customer service. We’re growing and currently serve more than 7,000 independent agents and 31,000 policyholders across the South, Midwest, and Mid-Atlantic.

Our strength comes from a single-minded focus on workers’ comp and a commitment to long-term customer relationships. Summit is who you turn to when you need a specialist who not only knows workers’ comp but also gets to know your business and your priorities.

Our field team members are located in every state in which we operate.

Summit is a member of the Great American Insurance Group where our highest goal is for all employees to feel included, respected, and empowered to perform at their best.

Essential Job Functions and Responsibilities

• Reviews and processes medical bills for workers' compensation claims, ensuring accuracy and compliance with company policies and regulatory requirements.
• Determines the validity of medical bills by cross-referencing with claim details and medical records.
• Assists with reconciling billing discrepancies and resolving issues with medical providers and claimants.
• Ensures all billing practices comply with state and federal regulations, including HIPAA and workers' compensation laws.
• Provides support to claimants and medical providers. Assists with addressing inquiries and resolving billing disputes.
• Maintains accurate and up-to-date records of all billing activities and communications.
• Generates reports on billing activities.
• Participates in collaborating with claims representatives, medical providers, and other internal departments to ensure seamless processing of medical bills.
• Assists in identifying training issues and may assist with providing training to processors.
• Performs other duties as assigned.
• Great American ’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in-office days are Tuesday –Thursday, with the fourth day determined by business needs.

#LI-Hybrid 

Job Requirements

Education: High School Diploma or equivalent.

Experience: Generally, a minimum of 3 years of experience in medical billing. Completion of or continuing progress toward a medical billing and coding designation preferred, such as Certified Professional Coder (CPC) or Certified Coding Specialist – Physician-based (CCS-P).

Scope of Job/Qualifications: Proficiency in medical terminology and billing software. High attention to detail and accuracy. Knowledge of insurance billing policies and third-party payers. Strong customer service skills for handling patient inquiries related to billing. Ability to manage multiple tasks and prioritize workload. Proven ability to handle confidential information with discretion.

Company:

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

*Excludes seasonal employees and interns.