Why You'll Love This Role

Meaningful Patient Connections – Support patients as they manage chronic, complex, and specialized health conditions. Help create a welcoming, compassionate experience while serving as a trusted part of their care journey.

Specialized, Collaborative Care – Work alongside providers and clinical staff in a collaborative specialty setting focused on Endocrinology and Infectious Disease. Your role will help support coordinated, patient-centered care across both specialties.

Professional Growth – Expand your clinical knowledge and experience while working with patients with a wide range of endocrine and infectious disease conditions and continuing to build your skills as an RMA, CMA, or LPN.

What You'll Be Doing

• Greet, room, and prepare patients for appointments, including obtaining medical histories and vital signs.
• Assist providers with examinations, treatments, and other clinical needs while maintaining patient comfort and privacy.
• Collect laboratory specimens, perform competency-validated clinical tasks, and accurately document patient information in the electronic medical record.
• Coordinate patient care activities, including referrals, diagnostic testing, prior authorizations, scheduling, and follow-up appointments.
• Support communication with patients regarding appointments, testing, medications, and care coordination.
• Support daily clinic operations by maintaining exam rooms, equipment, and supplies while assisting with patient calls and portal communications.

Qualifications

• Registered Medical Assistant (RMA) through an accredited certifying organization.

OR

• Certified Medical Assistant (CMA) through an accredited certifying organization.

OR

• Licensed Practical Nurse (LPN) with a current Montana LPN license.

• RQI Provider (BLS) within seven (7) days of hire/transfer or before providing independent patient care, whichever comes first.

Preferred Experience

• One (1) year of experience in a medical practice setting preferred.

• Medical office experience and medical terminology training preferred.

• Knowledge of anatomy, physiology, medical terminology, basic laboratory values, pharmacology, infection control practices, and HIPAA requirements preferred.

• Previous experience in a specialty clinic or working with patients and families navigating complex care needs is a plus.

Professional Qualifications

• Strong organizational skills, attention to detail, critical thinking, and the ability to prioritize effectively.

• Excellent verbal and written communication skills.

• Ability to work independently while contributing to a collaborative team environment.

• Commitment to professionalism, patient confidentiality, and exceptional patient care.

• Ability to act with integrity, kindness, and empathy.

• Proficiency with Microsoft Office Suite and the ability to learn additional software systems as needed.