About Us:

Serving one million patients and their families annually. Advancing medical knowledge, technologies and practices. Developing and educating the next generation of exceptional health care professionals.

With more than 100 locations in hospital-based clinics, outpatient health and specialty care centers, we provide the most advanced medicine and thoughtful, patient-centric care to the greater metro-Detroit community.

Job Summary:

Job Description:

Essential Duties and Responsibilities:

• Greet and escort patients to examination rooms; take detailed medical history

• Take and enter into medical record patients’ vital signs; alert physician or nurse of any abnormalities

• Perform testing and/or sample collection including blood draws, electrocardiograms, injections, cultures, biopsies, urinalyses, etc.; ensure all collected samples are properly labeled and transported in a timely fashion

• Assist physician with medical procedures

• Follow-up/track receipt of results from tests and procedures ordered by the physician

• Check encounter forms, diagnostic laboratory forms and physician orders on patients’ records for accuracy and completeness

• Maintain a safe and clean environment; clean equipment and examination rooms according to established procedures

• Retrieve and deliver paperwork or supplies and distribute forms, etc. to other departments

• Maintain various logs including maintenance, inventory and biopsy

• Perform clerical duties including photocopying, data entry, faxing, e-mailing, ordering supplies, establishing and following up on appointment scheduling and maintaining and retrieving patient records

• Perform reception duties including answering telephones and taking and relaying messages

• Establish and maintain productive working relationships with people inside and outside the department and/or practice

Education, Licensure/Certification, and Training:

• High School Diploma or GED

• Graduate of an accredited Medical Assistant program

• Certification as a Medical Assistant (level I preferred, level II required)

• CPR Certification

• 3-5 years’ experience in ambulatory care preferred

Skills and Abilities:

• Patient care skills

• Ability to operate accurately a variety of medical equipment including blood pressure monitors, autoclaves, glucometers, thermometers, syringes/needles, scales, EKG, ultrasound, centrifuges, stethoscopes

• Good written and verbal communication skills to convey and receive information effectively (face-to-face, telephone and electronic)

• Good analytical and judgment skills

• Ability to use computer software programs and systems

• Ability to maintain confidentiality regarding patients, personnel and/or financial data

• Excellent organizational skills to work independently, prioritize, handle multiple tasks and manage time

Safety Requirements:

• Compliance with Department Health and Safety policies and procedures

Working Conditions/Schedule:

• 40-hour work week, hours and days to be determined by the business needs of the department. Additional hours may be required

Wayne Health is an EEO/AA/Veteran/Disability Employer