The Medical Assistant (MA) participates in planning, providing, and evaluating patient care at the appropriate skill level. They have a duty to provide a standard of care that meets or exceeds that of a competent and knowledgeable Medical Assistant.  

Performs all duties at the expert level within the scope of a Medical Assistant’s practice. Operates diagnostic equipment (cannot interpret tests), remove staples from superficial wounds, changes wound dressing and obtains cultures, administers non intravenous medication performs simple specimen collection via noninvasive techniques and collects blood specimens via venipuncture or via capillary, performs EKGs. Performs quality control checks on equipment. Prepares and sterilizes medical equipment using the autoclave. Fosters accountability for clinical practice and patient goals. 

Essential Job Functions  

• Coordinates the clinic work activities and schedules, at one or multiple locations. May be required to travel to more than one facility. 

• Administers clinic and InnovaCare Health policies and procedures in a consistent and timely manner. 

• Operates diagnostic equipment (cannot interpret tests), remove staples from superficial wounds, changes wound dressing and obtains cultures, administers non intravenous medication performs simple specimen collection via noninvasive techniques and collects blood specimens via venipuncture or via capillary, performs EKGs.  

• Perform X-rays, where applicable 

• Assist with scribing, where applicable 

• Assist Case Manager with procedures 

• Performs quality control checks on equipment.  

• Prepares and sterilizes medical equipment using the autoclave.  

• Fosters accountability for clinical practice and patient goals. 

• Records patient care documentation in the medical record accurately and in a timely manner. Identifies when others’ documentation is incorrect and alerts clinic leadership.  

• Coordinates patient care as directed by provider, and policies/procedures.  

• Respects patient confidentiality always. Ensures others are also respecting patient confidentiality.  

• Organizes exam and treatment rooms, stocks, and cleans rooms and sterilizes instruments. Anticipates provider’s needs prior to patient encounter.  

• Assists when new supplies are needed.  

• Enforces medication policy. 

• Creates and maintains an environment that supports infection prevention 

• Telephone and in-person screening limited to intake and gathering of information without  requiring the exercise of judgment based on clinical knowledge  

• Ensures that supplies are available, stock is inventoried, log data is accurate, and supplies are rotated.  

• Supports and follows Standard Delegation of Orders  

• Supports emergency management protocols & procedures.  

• Performs all other related duties as assigned 

Minimum Required Education, Experience & Skills  

• Medical Assistant Certificate issued by an accredited institution approved by the State licensed to work, or one year experience working in a health care setting that includes direct patient contact or a combination of training, education, and experience that is equivalent to one of the employment standards listed above and provides the required knowledge and abilities. 

• Knowledge of medical terminology. 

• Strong venipuncture knowledge and techniques. 

• Data entry abilities and strong computer skills. 

• Strong attention to detail. 

• Strong customer experience/service focus. 

• Effective written and oral communication skills. 

• Teamwork orientation. 

• Organized and ability to manage competing priorities. 

• Expert in computer literacy in electronic health record. 

• Ability to react calmly and effectively in emergency situations required. 

• Basic mathematical skills.  

• Safe work practices in a clinic setting. 

• Able to follow through with delegated tasks.  

Preferred Education, Experience & Skills 

• High School graduate or GED equivalent. 

• Certified in AED and CPR. 

• At least 5 years as a certified medical assistant. 

• Bilingual in English/Spanish preferred but not required.  

The information listed above is not comprehensive of all duties/responsibilities performed. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.