About Us:

At our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.

About the Role:

We are seeking an experienced Manager Planning & Portfolio to join our Technology team and play a key leadership role in shaping and governing our technology portfolio.

Reporting to the General Manager Business Process & Delivery, you will lead portfolio planning, demand management, project governance and delivery reporting across the Technology function.

You'll ensure initiatives are appropriately prioritised, resourced and delivered in line with business priorities, organisational capacity and strategic investment decisions.

This is an exciting opportunity for a collaborative leader who combines strong portfolio management expertise with a practical approach to project delivery, stakeholder engagement and continuous improvement.

Key Responsibilities

• Lead portfolio planning, prioritisation and demand management across the Technology function.
• Maintain an integrated view of technology initiatives, including delivery timelines, dependencies, risks, resources and investment outcomes.
• Establish and maintain project and portfolio governance frameworks, standards and controls.
• Ensure projects are appropriately scoped, planned and delivery-ready before execution.
• Provide consolidated reporting on portfolio performance, project status, risks, financials, dependencies and benefits realisation.
• Support executive and governance forums with insights that enable informed decision-making.
• Lead, mentor and develop a high-performing team of Project Managers and Project Coordinators.
• Allocate project resources effectively to balance business priorities and delivery capacity.
• Directly manage key projects and initiatives where required.
• Drive continuous improvement in project delivery methodologies, governance and PMO practices.
• Manage vendor-delivered initiatives and ensure third-party partners deliver against agreed outcomes.
• Foster strong collaboration across Technology and business teams to support successful project outcomes.

About You

• Tertiary qualifications in Project Management, Business, Information Technology or a related discipline.
• Professional certification in Project, Program or Portfolio Management (PRINCE2, PMP, MSP, P3O, SAFe or similar).
• Proven experience leading a PMO, Portfolio Management Office or project delivery function within a complex organisation.
• Strong experience in portfolio planning, demand management, governance, resource management and portfolio reporting.
• Demonstrated success establishing and improving PMO frameworks, methodologies and delivery controls.
• Experience providing executive-level reporting on portfolio performance, risks, resource utilisation and benefits realisation.
• Strong project scoping, planning and prioritisation skills.
• Proven ability to balance competing priorities and deliver outcomes within organisational capacity constraints.
• Experience leading and developing project management professionals and building organisational capability.
• Strong stakeholder engagement, influencing and relationship management skills across business and technology functions.
• Experience managing vendor-delivered projects and external delivery partners.
• Excellent communication, leadership and problem-solving skills.
• Experience within aged care, healthcare, community services or other complex multi-site environments will be highly regarded.

Why Join RSL LifeCare?

RSL LifeCare offers a range of benefits including:

• Salary packaging benefits of up to $15,900 per year through our not-for-profit status.
• Access to Maxxia Rewards, with discounts across hundreds of leading retailers.
• Fitness Passport membership.
• Universal Parental Leave.
• 17.5% leave loading on annual leave.
• Ongoing opportunities for professional development and career growth.
• The opportunity to help shape and govern a significant portfolio of technology initiatives that support our workforce, customers and communities.
• A collaborative, purpose-driven environment where your contribution makes a meaningful impact.

Our Commitment to Diversity

Our values guide everything we do: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One Team.

We value diversity and inclusion and welcome applications from people across our community, particularly veterans, current and former ADF personnel, their families, and Aboriginal and Torres Strait Islander peoples.

We are committed to creating a workplace where everyone feels safe, respected, valued and heard, regardless of gender, sexual orientation, ethnicity, age or disability.

It is a mandatory requirement for employees working in the aged care sector to hold a valid Police Check and/or NDIS Worker Screening Check, as required for the role. All clearances must be verified prior to commencement with RSL LifeCare.

Location