HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual’s journey by creating communities of health within the organizations we serve – so that everyone is supported. As an employee of HealthFitness you will enjoy a variety of health and financial benefits and receive competitive pay. We provide personal and professional support, training and development and flexible employment opportunities.

About the role

HealthFitness is looking for a Shift Manager / Manager on Duty to work on a collaborative team and assist with the fitness center oversight at our client site in Beaumont, TX. In this position, you'll help manage the facility alongside our Management Team. At times, you will serve as the acting manager and will be responsible for the operations of the facility in its entirety including shift accountability.

Schedule will vary; weekdays: 4:00pm - 9:15pm; weekends: 1:00pm - close

Serve as manager on duty and be a part of a collaborative team assisting with the facility oversight alongside the Management Team. At times, serves as acting manager, and will be responsible for the operations of the facility in its entirety including shift accountability.

Key Accountabilities

• Greet, check in, and assist customers. Provide program information services and membership information. Assist front desk team.

• Hourly facility walkthrough rounds to assess safety and cleanliness. Periodic inventory check of recreation equipment and merchandise.

• Efficiently responds to client and participant requests, comments, or concerns and brings issues to a timely and appropriate resolution. As an emergency situation lead, will manage incidents and complete accident reports as needed.

• Maintains and updates participant and facility policies as appropriate. Educates participants on policies and procedures.

• Opening and closing duties depending on shift hours.

• Helps with all member service desk administration and processes including phones and membership enrollments. Participates in internal programs, special events, and membership drives. Collects membership fees and performs related recordkeeping.

• Other duties as needed/assigned

Minimum Requirements

• High school diploma or GED required.

• 2+ years of in person customer service experience required.

• Adult CPR/AED/First Aid certification from American Heart Association, American Red Cross or American Safety & Health Institute required within 30 days of hire.

• Strong interpersonal and accountability skills.

• Basic computer and point of sale systems knowledge.

Applicants must meet hiring requirements including but not limited to pre-employment drug test. The compensation range for this role is $12 - $15/hour. The final wage offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors.  We understand that compensation is an important factor when considering a new opportunity, and we strive to provide a competitive wage within the market.

Brand: HealthFitness

HealthFitness is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business.  We are an equal opportunity employer, including disability and protected veteran status.