Lead the network engineering team in the performance of its functions, to include management of the company-wide network and associated hardware or software, design of the network across corporate and venues, evaluate and implement required technologies as required, perform continuous monitoring of the network and associated resources, provide tier 3 support for troubleshooting issues, provide expertise in all telecommunications design and capabilities, manage vendors to provide optimal solutions and support, negotiate contracts, and help develop the network and telecom strategy for the organization. Manage a team of network professionals and provide guidance and coaching as required.

Manage team of technology professionals to include operations, architecture, and engineering in performance of their duties, to include performance management and achieving team and department goals.

Work with third party service providers to manage their performance and their relationship with Topgolf

Provide guidance to all technical areas of the company to ensure appropriate network resources are available for all systems, processes, and applications.

Work with internal teams and/or third-party service providers to monitor network health and performance

Respond to all incidents as needed and track key metrics for all the incidents while ensuring achievement of monthly goals.

Create and maintain documentation of the company network architecture and update quarterly to accurately reflect the environment.

Ensure appropriate network security in accordance with company security policies and work with security team to ensure compliance

BENEFITS

Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here.

ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
 
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions.  As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
 
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
 
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
 
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.