About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Manager in Training (MIT) - Rooms Division

12 to 18 Month Leadership Development Programme

Four Seasons Hotel London at Park Lane

The Manager in Training (MIT) – Rooms Division is a structured development opportunity designed for a high-potential hospitality professional who wants to build a future leadership career. The programme provides cross-functional exposure across Front Office, Guest Services, Guest Experience, Concierge, Communications and Housekeeping, while developing operational, commercial, and leadership capabilities within a luxury hotel environment.
 

Applications are now open for our Summer 2027 intake. Successful candidates will join the programme between June and September 2027, depending on graduation date and availability.

This opportunity is ideally suited to students graduating in Summer 2027 or recent graduates with a Hospitality, Hotel Management, or related degree who are passionate about luxury hospitality and guest experience.

Working alongside experienced leaders and department heads, you will gain a comprehensive understanding of luxury hotel operations while developing the skills required for progression into a future Supervisor or Assistant Manager role.

In addition to operational experience, you will participate in leadership development, project work, mentorship, and structured feedback throughout the programme.

What you will do

• Gain hands on experience across multiple Rooms Division departments
• Support daily operations and guest interactions while maintaining Four Seasons service standards
• Develop leadership skills through project work, coaching, and management exposure
• Participate in operational and strategic projects designed to improve guest and employee experiences
• Develop knowledge of service recovery, guest recognition, and personalised hospitality
• Build relationships across departments and contribute to a collaborative hotel culture

What we are looking for

• Recent graduate or current student expected to graduate in Summer 2027 with a degree in Hospitality Management, Hotel Management, Tourism, or a related field
• Previous experience within luxury hospitality through internships, placements, or employment
• A genuine passion for Rooms Division operations and guest experience
• Strong communication and interpersonal skills
• Professional presentation and attention to detail
• Natural ability to build relationships and create memorable guest experiences
• Positive attitude, curiosity, and ambition to develop into a future leader
• Commercial awareness and interest in hotel operations
• Fluent spoken and written English
• Right to Work in the UK is required; unfortunately, sponsorship is not possible for this position

What to expect

• 12 to 18 month structured leadership development programme
• Full time position based on a 40 hour working week
• Rotational exposure across key Rooms Division departments
• Dedicated mentorship and coaching from experienced hotel leaders

What we offer

At Four Seasons Hotel London at Park Lane, we support passionate people who want to grow, lead, and build long term careers within a world class luxury brand.

• £40,000 total compensation inclusive of salary and hotel service charge

• Structured 40 hour working week
• Excellent training and clearly defined career development pathways
• Dedicated leadership development programme and mentorship
• Strong internal progression opportunities across London and the global Four Seasons portfolio
• Holiday entitlement increasing with service up to 33 days
• Company Sick Pay, increasing with service
• Life insurance while on duty
• Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties
• 50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests
• Complimentary meals while on duty in Zest, our staff cafeteria, with refreshments available throughout the day
• Access to Wellhub for fitness, mindfulness, therapy, nutrition, and sleep support
• Bupa Dental Cover or Bupa Cash Plan
• Enhanced maternity and paternity pay
• Uniform with complimentary professional dry cleaning from day one
• Season Ticket Loan and Cycle to Work scheme
• Access to Stream for greater pay flexibility and discounts
• Employee recognition programmes including monthly awards and events
• Annual themed team events plus regular social, charitable, and sporting activities

Start your leadership journey with Four Seasons

If you are passionate about luxury hospitality, committed to creating exceptional guest experiences, and ready to build a leadership career in Rooms Division, we would love to hear from you.

We look forward to receiving your application.