À propos de ce poste Manager, Depot Repair chez TD SYNNEX
About the Role
What You’ll Do
Operational Leadership
Lead and manage all day-to-day depot repair and production operations.
Drive achievement of key performance indicators (KPIs), including quality, cost, productivity, turnaround time, customer satisfaction, and on-time delivery.
Develop and execute operational plans that support customer commitments and business objectives.
Monitor operational performance and identify opportunities to improve efficiency, quality, and service levels.
Ensure optimal utilization of employees, equipment, systems, and facility resources.
People Leadership & Team Development
Lead, coach, mentor, and develop operational employees and team leaders.
Establish clear performance expectations and accountability measures.
Support hiring, onboarding, training, performance management, employee development, and succession planning activities.
Foster a positive, inclusive, and collaborative workplace culture.
Promote employee engagement, teamwork, and continuous learning.
Process Improvement & Business Optimization
Analyze operational data and performance metrics to identify trends and improvement opportunities.
Lead continuous improvement initiatives that enhance operational effectiveness and customer experience.
Implement best practices that improve safety, quality, productivity, and cost management.
Drive root-cause analysis and corrective actions for operational challenges.
Cross-Functional Partnership
Collaborate with Quality, Engineering, Supply Chain, Customer Service, Logistics, and other business partners to achieve shared objectives.
Communicate operational priorities, schedule changes, business updates, and performance results to stakeholders.
Prepare and deliver operational reports, presentations, and business reviews to leadership teams.
Serve as an escalation point for customer, operational, and employee-related issues.
Compliance & Safety
Ensure compliance with company policies, customer requirements, regulatory standards, and safety procedures.
Promote a culture of workplace safety and operational excellence.
Maintain confidentiality and uphold ethical business practices in all interactions.
What We’re Looking For
Associate degree required.
5 to 8 years of experience in depot repair, manufacturing, production operations, electronics repair, logistics, distribution, or a related operational environment.
3 to 5 years of direct people management experience leading operational teams.
Demonstrated experience managing performance through operational KPIs and service-level commitments.
Experience leading teams in fast-paced, customer-focused environments.
Strong analytical, critical-thinking, and decision-making skills.
Excellent communication, presentation, and interpersonal skills.
Proven ability to manage multiple priorities and meet deadlines.
Strong organizational and project management capabilities.
Proficiency with business systems, Microsoft Office applications, and operational reporting tools.
Ability to work independently and collaboratively across multiple functions.
Salary Range Requirement
Actual annual compensation offered for this exempt role will be a minimum annual salary of $90,000 based on several variables including length and depth of work experience, education, and skills/achievements, and will be mutually agreed upon at the time of offer.
Work Environment and Physical Requirements
Why TD SYNNEX
At Shyft Global Services, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What’s In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At Shyft Global Services, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.
