SUMMARY:

Leads Brown Health's philanthropy data strategy, reporting, and technology functions to ensure accurate information, reliable systems, and actionable analytics that support fundraising performance. Serves as the operational partner to philanthropy leadership on data governance, reporting strategy, technology planning, and organizational performance. 

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Brown University Health is actively committed to a diverse workforce that represents the patients and community that we serve.

Brown University Health employees are expected to embrace Brown University Health’s mission of "Delivering health with care" and successfully role model Brown University Health’s values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another.

In addition to our values, all employees are expected to demonstrate the core Brown University Health Competencies which tell us how we work together and how we get things done. The core Brown University Health Competencies include:

• Instill Trust and Value Differences
• Patient and Community Focus and Collaborate

In addition, our leaders will demonstrate an aptitude for:

• Ensure Accountability and Build Effective Teams
• Drive Vision and Purpose and Optimize Work Processes

By applying core and leadership competencies, leaders help Brown University Health achieve its strategic goals.

Performance Expectations 

• Deliver timely, accurate reporting and analytics that support fundraising decision-making.  

• Maintain enterprise standards for data governance, CRM administration, and system integrity.  

• Improve operational efficiency through technology, automation, and continuous process improvement.  

Core Responsibilities 

• Lead the strategy, priorities, and performance of philanthropy reporting, CRM administration, and data management.  

• Develop enterprise standards for data governance, reporting, documentation, and system administration.  

• Partner with philanthropy leadership to develop dashboards, forecasting, campaign reporting, and organizational performance metrics.  

• Oversee CRM administration, user support, system enhancements, integrations, and vendor relationships.  

• Ensure data quality, security, compliance, and documentation across philanthropy systems.  

• Lead technology projects, system implementations, process automation, and continuous improvement initiatives.  

• Coach and develop staff while serving as the department's subject matter expert on philanthropy data and technology.  

EXPERIENCE:

• 7+ years of advancement services, CRM administration, business intelligence, or data management experience.  

• Demonstrated leadership in fundraising systems, reporting, and operational strategy.  

• Strong analytical, project management, and communication skills.  

SUPERVISORY RESPONSIBILITY:

Yes

Pay Range:

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

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