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Job Category

Marketing & Communications

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce is hiring a savvy communications professional, gifted writer, and sharp news reader to support our CEO’s most visible moments. This is the person who always knows what the world is saying about our company and industry. This is a rare seat at the center of Salesforce’s biggest narratives. 

You’ll do two things well. First, you’ll help shape narrative strategy and turn it into words our CEO actually says and shares: fireside chats, earnings remarks, podcasts, media interviews, all-company meetings, and LinkedIn. Second, you’ll keep a constant read on the outside conversation, so we spot narratives early and respond with intent rather than react late.

You’ll join a high-trust team where everyone is close to the work and no two days look alike. You write cleanly and fast in someone else’s voice, have strong news judgment, and stay calm when a deadline moves up or the story changes overnight. A sense of humor and a team-first mindset help.

Key Responsibilities

• Keep a pulse on the outside narrative. Monitor news, social platforms (LinkedIn, X), podcasts, newsletters, and analyst and influencer commentary on our CEO, Salesforce, our competitors, and the AI conversation. Know what’s gaining traction, who is amplifying it, and what it means.
• Keep our CEO’s message consistent. Maintain a living bank of messaging, language, and approved stories so positioning doesn’t drift and every appearance builds on the last.
• Ground everything in what’s been said. Use transcripts, coverage, and past remarks to keep content accurate and avoid contradicting ourselves.
• Flag what matters, fast. Give our team timely, concise reads on emerging narratives, risks, and openings, including a short daily or weekly narrative brief. Recommend whether and how we should engage.
• Work cross-functionally. Partner with Product PR, the Office of the CEO, Government Affairs, Investor Relations, and other teams to align on messaging and gather input.
• Draft messaging. Draft cue cards, talk tracks, scripts, and fireside chat questions and prep, from first draft to final, on tight and shifting deadlines.
• Support media interviews. Partner with Media Relations to prepare our CEO for press, podcast, and broadcast interviews: research the outlet and interviewer, and build key messages and Q&A. Afterward, flag takeaways and follow-ups, help with fact-checking, and capture strong soundbites for the messaging bank.
• Helps own our CEO’s LinkedIn presence. Write and publish posts in his voice, run the content calendar, and tie every post to the moments and narrative priorities that matter most. Track performance and use it to sharpen what we post next.

Required Skills / Experience

• 8+ years in executive communications, speechwriting, corporate communications, journalism, or a similar field. Experience writing for a CEO or other senior spokesperson strongly preferred.
• Exceptional writing and editing. A portfolio of speeches, talk tracks, op-eds, or executive messaging that is concise, compelling, and clearly in someone else’s voice.
• Executive social media expertise. Proven experience running LinkedIn for a senior leader: writing posts that sound like the person, planning a content calendar, and using engagement data to improve results.
• Strong news and narrative judgment. A habit of reading the news and social conversation closely, spotting what’s gaining traction, and judging what matters, what doesn’t, and when to act. Experience with media monitoring or social listening tools is a plus.
• Fluency in the AI and enterprise technology landscape, or the curiosity to get there fast.
• High judgment and discretion. Able to handle sensitive topics and confidential information with care.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $117,400 - $177,600 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $140,900 - $193,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.