The team

Chief Operations Office (COO) is responsible for servicing multiple brands within the Group internationally, delivering a highly dynamic operations environment, outstanding customer experiences and better risk outcomes. This is achieved through end-to-end process management, the use of innovative new technologies and a cross-skilled, capable workforce.

Do work that matters

We are seeking a highly motivated individual with a keen interest in risk management to join our team as a Manager Controls Assurance. You will be responsible for executing and overseeing control testing to ensure compliance with regulatory requirements and internal policies. You will partner with key stakeholders to deliver insights, utilising data and your analytical skills. Working in a fast-paced environment, you will need to be adaptable, build strong relationships and work collaboratively with COO Control Owners, COO Line 1 Risk teams, Line 2 and Group Audit.

We are open to applications from Sydney, Perth, Melbourne, Brisbane and Hobart. 

Your Skills & Experience

• Conduct Line 1 assurance through the testing of complex automated and business controls.

• Be accountable and take ownership of assigned controls, including the application of testing strategies and methodologies.

• Validate and present findings and document test plans and test results clearly and concisely, including improvement opportunities.

• Deliver high-quality testing and accurate outcomes within established timeframes and in alignment with the Controls Assessment Program (CAP) Standard.

• Drive continuous improvement of the control environment through strategic risk initiatives, automation and control rationalisation.

We’re interested in hearing from people who have

• Controls testing experience, including the identification, planning, testing and reporting of business controls across various business processes.

• The ability to think critically and analytically, and use data-driven insights to solve problems.

• Demonstrated strong interpersonal, verbal and written communication skills, with the ability to influence stakeholders and build effective relationships at all levels of the organisation.

• Knowledge of Operational and Compliance Risk frameworks.

We are also interested in hearing from candidates who bring experience in one or more of the following areas. These capabilities would be highly valued but are not essential, and we encourage you to apply even if you do not meet every item:

• Bring strong hands-on AI generative AI tools experience, including building AI agents, to improve assurance, analysis and business processes.

• Building dashboards and data visualisations using Power BI or similar tools.

• Using Alteryx or similar tools to analyse data and automate testing, workflows and reporting.

• Turning technical outputs into clear business insights while applying appropriate governance and oversight.

At CommBank, we're committed to creating an accessible, inclusive and respectful workplace. If you require support or adjustments, please let us know. We welcome applications from people of all backgrounds and we're particularly committed to making a positive difference for Aboriginal and/or Torres Strait Islander Peoples. For support please contact 1800 989 696.