Job Description:

At National Church Residences, we believe every senior should lead a vibrant, healthy, and independent life. Since 1961, our mission has been to provide quality housing that meets the diverse and evolving needs of seniors.

With over 340 communities across 25 states, we are the nation’s largest not-for-profit provider of affordable senior housing and the leading employer of service coordinators. In addition to residential senior communities, we offer home and community-based services and permanent supportive housing for formerly homeless and disabled individuals.   

PURPOSE     

As a Maintenance Technician on site at our property, you are responsibility for general building maintenance including preventative maintenance, minor repairs and completion of work orders. You supervise and assist outside service personnel and vendors as needed, report major repair and maintenance needs to supervisor and respond to on-call emergencies in the off hours.

ESSENTIAL FUNCTIONS

Assumes responsibility for assigned facility maintenance functions.

a. Conducts general maintenance of resident units and common areas including carpentry, painting and other general repairs.

b. Prepares vacant units for move-in, including, but not limited to, painting, cleaning and carpet cleaning.

c. Performs and arranges scheduled preventative maintenance and cleaning. Completes inspections and tests and maintains logs and records reflecting results.

d. Performs maintenance on all security systems, fire alarms, and door locks.

e. Adheres to schedule and takes assigned on call duties as directed.

f. Provides assistance and direction on outside service and repair work.

g. Performs landscaping duties (lawn mowing, hedge trimming, bed maintenance) as needed.

h. Maintains grounds, parking lots, and driveways, including keeping walkways and parking lots free of snow and ice.

i. Cleans common areas of property. Duties include emptying trash, dusting and vacuuming; polishing/cleaning furniture, cleaning fixtures, window ledges, mopping floor areas.

j. Cleans and deodorizes bathrooms. Replaces toilet paper and paper towels.

k. Removes trash from common areas. Maintains dumpster area.

Assumes responsibility for maintaining related maintenance records.

a. Tracks and records preventative maintenance procedures.

b. Completes work orders and inspections appropriately per policy and procedure.

c. Reviews all Material Data Safety Sheets and follows instructions regarding use, disposal of or spills.

Assumes responsibility for establishing and maintaining effective communication, coordination, and working relationships with residents, co-workers, community leaders, owners, management, vendors, and service providers. 

a. Keeps management informed of area activities and any significant problems or maintenance concerns.

b. Attends and participates in meetings as required. Completes required records and reports.

c. Assists vendors and service providers as needed.

d. With respect to Resident Rights, ensures all residents and staff are treated with respect and dignity. Reports all complaints made by residents and/or families to the appropriate supervisors. Reports all allegations of abuse, misappropriation of funds/property and/or any other corporate compliance items drug free workplace, safe work practices, all federal, state and local regulations and laws immediately.

Assumes responsibility for related duties as required or assigned.

a. Manages relationships, both internally and externally exercising appropriate communication and interpersonal skills.

b. Must be knowledgeable and adhere to fair housing laws.

c. Completes assigned training in a timely manner.

EXPECTATIONS

• Ensures resident units are in good repair, and well maintained
• Ensures that vacant units are readied for move-in in a timely manner.
• Ensures Common areas are in good repair, well maintained and that both Common areas and grounds are clean and free of trash.
• Conducts preventative maintenance and repairs effectively and in accordance with established standards and procedures.
• Promptly identifies and resolves maintenance needs, reports to supervisor as needed.
• All responsibilities are carried out in a manner consistent with National Church Residences’ Core Values of Mission, Compassion, Leadership and Professionalism.
• Adheres to all policies, procedures, terms and conditions set forth in the National Church Residences Employee Information Guide (EIG), Policy and Procedure Guide (PPG), and facility handbook including, but not limited to, corporate compliance, drug free workplace, safe work practices, all federal, state, local regulations and laws.
• Achieve acceptable Resident Satisfaction score as measured.
• Ability and means to travel on a flexible schedule as needed, proof of liability and property damage insurance on vehicle used is required.
• Performs other duties as assigned.

Education:                 Must have high school diploma or equivalent.

Experience:                One to two years maintenance experience.  Knowledge of janitorial equipment and maintenance procedures.

Skills/Abilities:          Good mechanical and problem solving abilities. Well organized and able to work well independently. Able to coordinate well with others and professionally assist others as needed. Attentive to detail. Must have working knowledge of computer or tablet software. Good communication, comprehension and interpersonal skills. Must have working knowledge of computer or tablet software. Must have the ability to understand data and carry out verbal and written instructions.

Licensure:                  Valid driver’s license and able to meet National Church Residences’ motor vehicle policy.     

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Vision:            The degree of hand and eye coordination as applied to job requirements that induce visual strain.  Normal: Consistent with standard workflow.

With respect to said job description, estimate the daily time spent performing the following activities.

Rare (R) = 0-24%; Sometimes (S) = 25-49%; Frequent (F) = 50-74%; Continuous (C) = 75% plus

S = Climbing                           F = Stooping               Lifting / Carrying;         C = 10-25 lbs.

S = Standing                           S = Pushing                                                    F = 26-50 lbs.

S = Sitting                               S = Pulling                                                       S = 51-75 lbs.

F = Walking                             S = Driving                                                      S = 76 plus lbs.

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Consequences of Errors:    Limited monetary responsibility.

Supervision Received:         General supervision:  Employee generally operates by himself/herself checking with supervisor when in doubt.

Reasoning Ability:                Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables.

Mathematics Ability:            Ability to perform very basic math skills including adding, subtracting, multiplying, and dividing two digit numbers; to perform the four basic arithmetic operations with money; to perform operations with units such as inch, foot, and yard; ounce and pound (or their metric counterparts).

Language Ability:                 Ability to communicate and understand English.

Working Conditions:            Acceptable; some distractions.  Worker is subject to changing inside and/or outside temperatures which may include extreme heat (temperatures above 100 degrees) or extreme cold (temperatures below 32 degrees) Worker is subject to work conditions that are somewhat disagreeable; elements such as noise, dust, heat and oil exist but not to the extent of being continuously disagreeable.

In return, National Church Residences offers an excellent total reward package that includes:

• Medical & Rx – 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family
• Complimented with a Healthcare Flexible Spending Account or Employer funded Health Savings Account
• Includes Fertility & Family Building Support, Weight Management, and Chronic Condition Support
• Parental Leave paid at 100% for four weeks
• Coverage begins first of the month following your date of hire!
• Dental & Vision coverage for you and your family with Nationwide providers.
• Company provided Life & ADD insurance and Disability coverage.
• Supplemental benefits such as Life and AD&D for you and your family, Accident Insurance, Hospital Indemnity, and Critical Illness. 
• Flexible Spending Accounts for Dependent Care and Transportation & Parking
• Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements!
• Retirement Savings Plan offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds!
• Reimbursement for Tuition expenses
• Paid Time Off (PTO), 9 paid Holidays and Parental Paid Leave at 100%

(Programs vary depending on Full Time, Part Time or Contingent Status)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.