Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Welcome to South Seas, a premier resort destination in the Pyramid Global Hospitality portfolio, located on the beautiful shores of Captiva Island, Florida. Featuring 279 guest rooms and over 7,000 sq ft of meeting and event space, South Seas spans 330 acres of coastal beauty, offering a truly unique setting for hospitality professionals.

At South Seas, team members have the opportunity to be part of a resort experience unlike any other, surrounded by pristine beaches, a thriving wildlife preserve, and a setting that showcases the best of Southwest Florida. From supporting memorable events to delivering exceptional guest experiences across the resort's diverse offerings, every role plays an important part in bringing the South Seas experience to life.

Joining our team means becoming part of a people-first culture that values teamwork, growth, and a passion for hospitality. Whether you're building your career in guest services, food and beverage, recreation, housekeeping, sales, or another department, you'll find opportunities to learn, grow, and make a meaningful impact. If you're looking for a rewarding career in a unique island setting, we invite you to explore the opportunities available at South Seas and apply today.

What you will have an opportunity to do:

Our Property:

Captiva Island has been the destination of choice for generations of families. South Seas, for many, is where the destination has come to life. The 330-acre retreat and wildlife nature preserve on the Florida Gulf Coast offers elevated coastal experiences and world-class amenities designed to appeal to a multitude of guests. Join this passionate and hardworking team and enjoy working in paradise.

Our Core Values:

We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiences through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.

·        Be Authentic

·        Practice Humility

·        Cultivate Teamwork

·        Value Time

·        Be Trustworthy

 

We offer a very competitive salary and generous benefits including:

·        Low-cost Medical, Dental, Vision Plans

·        Paid Life Insurance

·        Short- and Long-Term Disability

·        Paid Time Off & Holidays

·        401(k) with Company Match

·        Commuter and Company-paid Toll Programs

·        Complimentary Shift Meal

POSITION OVERVIEW

South Seas is seeking an experienced, highly motivated, and detail-oriented Maintenance Engineer II to join our Engineering team!

This position is responsible for performing a variety of maintenance and repair functions throughout the resort, including HVAC, electrical, plumbing, painting, carpentry, tile work, commercial pool maintenance, and preventative maintenance of resort facilities and equipment. The ideal candidate will bring hands-on experience in general maintenance, strong troubleshooting skills, and a commitment to maintaining a safe, functional, and welcoming environment for our guests and team members.

If you enjoy solving problems, working collaboratively, and taking pride in maintaining a world-class resort, we want you on our team! This is a tremendous opportunity for a motivated individual to grow and develop their skills in a dynamic resort environment.

RESPONSIBILITES:

• Perform general maintenance of building and facility mechanical, electrical, and plumbing systems.
• Perform general electrical repairs on appliances, wiring, air conditioning systems, switches, fixtures, and motors.
• Diagnose and repair plumbing fixtures, piping, drains, and sanitary systems.
• Perform repairs to woodwork, wall coverings, doors, windows, carpeting, tile, and other building finishes.
• Perform general mechanical maintenance on pumps, compressors, water heaters, and other resort equipment.
• Perform routine maintenance, inspections, troubleshooting, and repairs of commercial swimming pools, spas, and associated equipment.
• Monitor and maintain pool water chemistry, including testing and adjusting chemical levels to ensure compliance with applicable health and safety standards.
• Inspect, troubleshoot, and maintain commercial pool pumps, filtration systems, circulation systems, heaters, and related mechanical equipment.
• Perform preventative maintenance on resort facilities, equipment, and commercial pool systems to ensure safe and efficient operation.
• Respond promptly to maintenance requests and assist in resolving issues to support resort operations and guest satisfaction.
• Maintain accurate records of completed maintenance tasks, pool inspections, chemical readings, and equipment repairs.
• Prepare and submit maintenance logs, reports, and other documentation as required by company policies and procedures.
• Follow established safety procedures when operating equipment, handling chemicals, and performing maintenance activities.

What are we looking for?

REQUIRED QUALIFICATIONS:

• Must possess a High School Diploma or equivalent, some college preferred.
• Must have a valid driver’s license, motor vehicle background check will be completed
• Excellent communication skills with fluency in English required.
  

ADDITIONAL SKILLS REQUIRED:

• Previous maintenance experience in a hotel, resort, or similar hospitality environment.
• Working knowledge of general building maintenance, including carpentry, electrical, plumbing, HVAC, and mechanical systems.
• Experience with commercial swimming pool maintenance, including water chemistry, filtration systems, and pool equipment, preferred.
• Certified Pool Operator (CPO) certification preferred or TEH ability to obtain certification as required.
• Strong troubleshooting and problem-solving skills with excellent attention to detail.
• An engaging, welcoming personality and a commitment to delivering exceptional guest experiences.
• Excellent communication skills and the ability to collaborate effectively with team members across departments.

PHYSICAL & MENTAL REQUIREMENTS:

• Ability to walk, stand, reach, crouch, bend, and push/pull throughout the duration of a shift.
• Ability to lift up to 50 pounds.
• Ability to work efficiently under pressure in a fast-paced resort environment.
• Must be able work in different types of weather sometimes extreme, including high temperatures and humidity.

SCHEDULE: Flexibility to work various shifts, including weekends and holidays.

Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. 

In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment.

As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.

Compensation:

$23.00

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$25.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.