[What the role is]

[What you will be working on]

You will support the administration and operations of schemes relating to foreign vehicles entering Singapore. Your responsibilities will include processing and assessing applications, reviewing supporting documents, and preparing recommendations to facilitate timely and accurate decision-making.

You will engage and liaise with applicants, stakeholders, and service partners to address operational matters and ensure effective service delivery. The role also involves supporting governance, compliance, and audit-related activities, as well as preparing operational statistics, management reports, and performance dashboards to support business planning and monitoring.

In addition, you will review business processes and contribute to user testing of systems and digital services to enhance operational efficiency and customer experience. You will maintain knowledge resources, website content, and communication materials, and assist in the implementation of projects and initiatives undertaken by the division.

[What we are looking for]

• Knowledge in any discipline

• Candidates with relevant experience in application administration/processing, case management, or related operational roles will have an added advantage

• Familiarity with AI tools and their practical application in process improvement, operational efficiency, and workplace productivity will be an advantage

• Good working knowledge in MS Office applications

• Strong analytical, organisational, communication, and interpersonal skills

• Highly adaptable, able to work both independently and in a team, and multi-task in a dynamic and fast-paced environment

• Meticulous and detailed-oriented

• Those with relevant years of experience may be considered for senior positions

As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment.