Job Description:

POSITION SUMMARY: Supervise and oversee daily operations for the Transport Department, including Cross Dock facility and drivers, by organizing and monitoring workflow and staff. 

PRIMARY RESPONSIBILITIES/FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions/primary responsibilities.

60% - Oversee all aspects of department operations and drivers, ensuring department receives, accurately documents, and distributes products in an efficient and timely manner.

• Manage daily workload, workforce planning, and assignment of responsibilities based on employee skills and qualifications; make adjustments to staff assignments based on workload and staffing
• Oversee and provide training and monitor work performed by staff to ensure work is performed safely and correctly, monitor progress on all aspects of department work  
• Oversee training, support, and evaluation of all direct reports
• Responsible for documenting and evaluating shift/staff metrics, safety, workforce planning and projections for future and seasonal needs

30% - Manage, monitor and assess departmental staff

• Responsible for interviewing and hiring departmental staff, ensuring proper staffing levels
• Review all departmental staff performance through coaching, annual performance evaluations, and corrective action, if necessary

• Responsible for professional development of departmental Lead; providing support and motivation through coaching, training, and monitoring

10% - Perform other duties as assigned 

MINIMUM EDUCATION & SKILLS REQUIRED

Educational/Experience Requirements: 

• High School Diploma, GED or equivalent
• Demonstrated experience in the Transport department
• Prefer a minimum of 5 years’ experience in the Transport department; prior experience in a similar field may be substituted for departmental experience

Required Technical Skills/Knowledge: 

• Certified to operate shift related equipment
• Acquire and maintain CDL highly preferred
• Ability to demonstrate strong leadership skills
• Strong knowledge of Transport processes, computer programs and equipment 

• Acquire and maintain CPR and first aid certification

General Knowledge and Abilities: 

• Analytical Skills: Excellent analytical skills to identify root cause and corrective actions
• Communication: The ability to communicate information clearly and politely (both verbally and in writing) while ensuring that the quality and content of the message are relevant to the circumstances. This includes the ability to draft, proofread, and send written communications effectively. This also includes the ability and willingness to carefully listen to others by asking appropriate questions and avoiding interruptions
• Confidentiality: Ability to work confidently, effectively and with discretion with all proprietary information
• Customer Service: Excellent phone and people skills to support inquiries
• Flexibility: Willingness to work in an ever-changing environment with the ability to positively adapt to organizational, process, and technology changes
• Leadership: The ability to manage, motivate and grow employees to ensure successful completion of work tasks and projects to achieve organizational goals and objectives. This includes the ability to encourage teamwork; delegate authority and provide direction; set and communicate performance expectations; monitor employee performance against expectations; and coach and develop employees using instruction, personal guidance and example, and constructive feedback
• Multitasking: Ability to multi-task in a fast paced environment and move quickly from one task to another, while utilizing time effectively to plan and accomplish goals
• Organization: Ability to manage work assignments though prioritization, paying attention to detail, and optimal time management
• Safety: Maintain a safe working environment by monitoring the work area for safety hazards; monitoring, identifying, and correcting unsafe work procedures or conditions; reporting safety issues to next-level management or safety committee; participating on safety committees and/or attending safety meetings; and following Company policies and hazardous energy and materials procedures, and reporting violations

Physical Requirements:

While performing the duties of this job, the employee is regularly required to talk or hear.  Ability to remain in a stationary position at least 70% of the time. This position requires the ability frequently move around the complex to monitor activities the remainder of the time. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.  

Work Environment:  

Primarily inside activities; not substantially exposed to adverse environmental conditions or changes in temperature.  May be exposed to outside and adverse conditions with changes in temperature on an occasional basis.

This job description is not all inclusive and is subject to change. Additional duties, responsibilities, and tasks may be assigned, as necessary. Employment remains “AT WILL” at all times.