Job Description

Every vehicle clean. Every detail checked. Every day.

At Fox Rent A Car, our Wash Attendant Leads help keep our fleet clean, safe, and ready for the next customer. You'll coordinate daily vehicle-cleaning operations, perform quality checks, communicate with multiple departments, and help keep vehicles moving efficiently through the cleaning and ready-line process.

Your Primary Focus Is To

• Coordinate daily activities with the Manager on Duty and department management
• Oversee the vehicle cleaning team and ensure vehicles meet Fox quality standards
• Perform quality-control inspections and spot checks on vehicles throughout the shift
• Track vehicle cleaning, fueling, fluids, and servicing requirements
• Coordinate lot setup and ensure vehicles are classified and parked in the correct stalls
• Communicate vehicle status with Counter Leads, Manager on Duty, Fleet Production, and Operations teams
• Identify and communicate out-of-service and non-rentable vehicles
• Organize and maintain the Pre-Clean Car Area (PCCA), wash bay, fuel line, and ready line
• Coordinate vehicle movement from the overflow lot to the PCCA and ready line as needed
• Fuel vehicles as needed and ensure keys are properly tagged and delivered to the key booth
• Run and post the reservation manifest by vehicle class and time
• Complete vehicle quality-assurance audits for cleanliness, safety, and maintenance
• Complete incident and accident reports accurately and submit them to the Manager on Duty before the end of the shift
• Coordinate with Return Agents to ensure vehicles are moved into cleaning production promptly
• Maintain a clean and organized wash bay, PCCA, and ready-line area
• Support the team and assist with operational needs throughout the day
• Perform other duties as assigned to support business needs and objectives

Education & Experience

• High School Diploma or GED, or equivalent combination of education and work-related experience
• Previous rental car experience preferred
• Valid driver's license with a safe driving record

We're Looking For

• Strong attention to detail and commitment to vehicle quality
• Excellent communication and teamwork skills
• Strong customer service and problem-solving skills
• Ability to communicate and carry out instructions from management
• Ability to work effectively in a fast-paced, high-pressure environment
• Ability to work flexible shifts, including days, mids, nights, weekends, and holidays
• Ability to read, write, and understand English
• Knowledge of Rent 2000 and rental-car operations preferred
• Ability to maintain a professional appearance and comply with uniform standards

This role is non-exempt and pays $20.29 an hour.

Employees have access to comprehensive medical, dental, and vision insurance with prescription savings, along with a 401k retirement plan. The role includes paid holidays and an accrued vacation program, and employees may also be eligible for a range of paid and unpaid leave benefits, including sick leave, medical leave, family care leave, military leave, bereavement leave, and other legally required leave, with specific accrual rates and entitlements varying based on hours worked, length of service, and work location. Additional benefits include flexible spending accounts, a health savings account where applicable, employer-paid basic life insurance, optional supplemental life insurance, pet insurance, an employee assistance program, employee discounts on car rentals, and commuter benefits. Employees are also covered by basic life insurance at no cost, with the option to purchase voluntary term life and AD&D insurance, short-term and long-term disability insurance, accident insurance, and critical illness insurance. Identity theft protection and legal benefits round out the package.

We accept applications for this role on an ongoing basis, with no set closing date.

We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, color, gender, sex, gender identity or expression, disability, sexual orientation, race, national origin, religion, genetic information, veteran status, marital status, citizenship status, belief, or any other protected characteristic, are encouraged to apply to join our team. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We are committed to complying with the Americans with Disabilities Act and all applicable state and local disability laws, and reasonable accommodations are available upon request for both candidates and employees.

Europcar Mobility Group

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe.  “We help to change the way you move” is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.

Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.

More info at: www.europcar-mobility-group.com