Ce poste soutient les services mondiaux de logistique et d’entreposage de Cencora, commercialisés par l’intermédiaire de son activité World Courier.

Responsabilités:

• Élaborer des solutions créatives qui correspondent aux intérêts fondamentaux du client.
• Travailler directement avec tous les intervenants de la chaîne logistique, à tous les niveaux: clients, chauffeurs, douanes, etc.
• Collaborer avec d’autres spécialistes de la logistique au sein du vaste réseau de bureaux de World Courier.
• Coordonner les activités quotidiennes de logistique et de distribution afin d’assurer la livraison ponctuelle et exacte des produits pharmaceutiques.

Éducation:

• 1 ans d'expérience dans le service client associés à un diplôme d'études secondaires préférés
• Ouvert aux opportunités pour les nouveaux diplômés

Expérience professionnelle:

• Possibilité de voyager vers une multitude de destinations.
• Bonnes compétences en communication écrite et orale en anglais en français.
• Compétences de résolution de problème créative
• Flexibilité pour travailler plusieurs quarts de travail
• Capacité à travailler de manière indépendante avec une supervision minimale.

Le candidat ou la candidate retenu(e) peut être appelé(e) à avoir des communications quotidiennes avec des clients unilingues anglophones, des patients ou des collègues d’équipes interfonctionnelles.

This role is in support of Cencora’s global logistics and storage services marketed through our World Courier business.

Shift Details: 8am-4:30pm (during training) must have flexibility with shifts and 1 weekend day

Responsibilities:

• Develop creative solutions which are in line with the best interest of the client.
• Deal directly with everyone at all levels of the logistics chain: clients, drivers, customs, etc.
• Work with other logistics specialists in World Courier’s vast network of offices.
• Coordinate daily logistics and distribution activities to ensure timely, accurate delivery of pharmaceutical products.

Education:

• 1 year experience in customer care coupled with a High School diploma preferred
• Open to New Graduate opportunities

Work Experience:

• Effective written and verbal communication skills in English and French.
• Creative problem solving.
• Flexibility to work multiple shifts.
• The ability to work with minimal supervision.

The successful candidate may have daily contacts with unilingual English-speaking customers, patients or peers from cross-functional teams.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Accessibility Policy

Cencora is committed to fair and accessible employment practices. When requested, Cencora will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.

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