Job Description summary

We are seeking a highly experienced and versatile Salesforce Architect who can function as both a Solution Architect and Technical Architect. This role involves working closely with various business units to understand their unique processes and requirements, then designing, architecting, and overseeing the implementation of scalable and robust Salesforce solutions implementations as part of the Salesforce Centre of Excellence center. The ideal candidate will bridge the gap between business needs and technical implementation, ensuring that Salesforce becomes an enabler of business transformation and efficiency.

Key Responsibilities

• Engage with cross-functional business stakeholders to gather and analyze requirements, understand business processes, and identify Salesforce-driven solutions.
• Design end-to-end Salesforce solutions that are scalable, secure, and aligned with enterprise architecture and governance frameworks.
• Act as the technical lead and solution owner for Salesforce implementations and enhancements across Sales Cloud, Service Cloud, CPQ, Experience Cloud, and other Salesforce products.
• Lead the architectural design of custom solutions using Apex, Lightning Components, APIs, and integrations with external systems.
• Translate business requirements into well-architected solutions that best leverage the Salesforce platform and ecosystem.
• Provide technical leadership and mentorship to developers and administrators.
• Conduct architecture reviews, code reviews, and collaborate with software/systems personnel in application testing to ensure best practices and high-quality delivery.
• Conduct internal audits to measure and assure adherence to established standards for: Software development, Application integration, Information system performance, Development and communication to stakeholders with corresponding documentation of activity performed
• Collaborate with enterprise architects and IT leadership to align Salesforce strategy with overall IT strategy.
• Maintain a roadmap for Salesforce platform usage across the organization, considering new features and releases.
• Manage and lead technical workshops, demos, and presentations for business and technical stakeholders.

Required Qualifications

• Bachelor's degree or equivalent experience in Information Technology, Information Systems, or related field.
• Total years required for the role is 12 to 16 years.
• 8+ years of Relevant experience in Salesforce platform architecture, design, implementation and solution optimization.
• Proven experience working in both Solution and Technical Architect roles within Salesforce projects.
• Deep knowledge of Salesforce cloud (Sales, Service, CPQ, Experience) based solutions, AppExchange ecosystems and Enterprise IT architecture.
• Hands-on experience with Apex, Lightning Web Components, Visualforce, SOQL/SOSL, Flows and Salesforce APIs (REST/SOAP).
• Experience with data modeling, integration design, data migration and performance tuning.
• Good knowledge of Salesforce security models, role-based access control and standard methodologies for data governance and management.
• Strong understanding of enterprise integration patterns and middleware.
• Salesforce Architect certifications (e.g., Application Architect, System Architect, Technical Architect) strongly preferred.
• Excellent communication skills with the ability to convey technical solutions to business stakeholders.

Preferred Skills

• Experience with Agile/Scrum methodologies and tools such as Jira.
• Familiarity with DevOps practices and tools like Copado, Gearset, or Salesforce DX for continuous integration and delivery.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.