Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

Our employees are key ingredients to our success,​ and you will be responsible for HR support to a specific plant(s) on topics such as talent management, leadership development, early career programs, career pathing, mobility and strategic talent reviews. For people managers in specific plants, you will act as point of contact for specific HR topics. You are a trusted partner and will drive implementation of global strategies and initiatives across plants. You will be responsible for influencing business strategy for people-related issues.

How you will contribute

You will:

• Partner and build relationships with key stakeholders, understanding the commercial/supply chain impact of people decisions in order to fulfil business objectives, providing an outside-in lens (plant roadmap, people plan, factory of the future)
• Oversee site labor relations strategy including elements of communication and works council relations and compliance
• Drive engagement on the plant culture agenda; coach leaders on the key cultural elements and organizational values – being the custodian of high performance work systems, and ensure an effective plant learning management
• Partner with leadership teams on strategic priorities from workforce planning insights and decisions to talent acquisition, leadership development, early career programs, career pathing, succession planning and mobility, and strategic talent reviews
• Leverage data analytics to drive solutions and decisions that translate into actionable plans to impact the bottom line and enable business strategy. Inform and update People Services of any local, legal and regulatory changes in market
• Support plant leadership with effective management of time and attendance systems and attendance policies as necessary, coaching plant directors and plant leadership pillar in line with plant needs/KPI’s – support performance calibration where applicable
• Lead people process’/impact of any plant transformation with effective change management

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• Broad generalist HR experience across a range of populations and range of seniority
• Strong experience of working with trade unions to deliver change
• Proven track record as a trusted, credible business partner with ability to engage, inspire, and influence people
• Experience  working with Lean Six Sigma to drive high performance
• HR leader with an active curiosity, insight orientation and external perspective about people and business performance
• Interpersonal savvy, planning, and dealing with ambiguity
• Future focused by thinking ahead and anticipating new opportunities, leverages an outside in perspective through understanding of market trends

More about this role

ROLE PURPOSE

The Labor Relations Lead is responsible for managing all labor relations, collective bargaining negotiations, legislative compliance, and crisis management at the plant. This role requires a senior profile with autonomy, capable of anticipating and managing complex labor situations in a context of potential instability. Although the plant has historically maintained stable labor relations, this leader is expected to be prepared to handle reputational and operational crises with speed and strategic thinking.

KEY RESPONSIBILITIES

Labor Relations & Collective Bargaining

• Lead comprehensive labor relations strategy aligned with local and international legislation

• Negotiate and maintain collective agreements within timeline and budget

• Ensure regulatory compliance in labor matters

• Identify and mitigate labor risks before they escalate

Crisis Management

• Lead crisis protocols and communication with unions, government, and internal stakeholders

• Manage labor conflicts with preventive and resolution-focused approach

• Respond quickly to situations of instability or labor conflict

• Coordinate with operational leadership on business decisions with labor impact

Stakeholder Management

• Maintain strategic relationships with labor authorities, unions, and worker representatives

• Communicate business decisions with labor impact clearly and timely

• Advise operational leadership on labor relations matters

Reporting & Metrics

• Report on labor relations metrics, turnover, absenteeism, and employee climate

• Maintain complete documentation of negotiations and agreements

• Provide trend analysis and strategic recommendations

REQUIRED EXPERIENCE

Minimum 8 years of experience in:

• Labor relations, comprehensive HR, or related roles in companies of similar size and complexity to Mondelēz

• Labor crisis management and conflict resolution

• Collective bargaining and union agreements

• Manufacturing, CPG, or retail industry (preferred)

Technical Knowledge:

• Local and international labor legislation

• ILO conventions and international regulations

• Collective bargaining processes

• Labor risk management

Languages: • Intermediate English (minimum) • Native Spanish

KEY COMPETENCIES

• Labor Relations & Collective BargainingAbility to negotiate complex agreements, maintain constructive relationships with unions and worker representatives, and ensure compliance with agreements.
• Crisis ManagementSkill to identify, anticipate, and respond to conflict situations, instability, or reputational crisis with speed and strategic approach.
• Stakeholder ManagementAbility to build and maintain solid relationships with multiple internal and external stakeholders (unions, government, operational leadership).
• LeadershipAutonomy, independent decision-making, ability to advise senior leadership, and project confidence.
• Legislative KnowledgeDeep mastery of local and international labor legislation, ILO conventions, and applicable regulations.
• Strategic CommunicationAbility to communicate complex decisions clearly, timely, and persuasively to different audiences.
• Systems ThinkingAbility to see the big picture, anticipate consequences, and connect labor decisions with business objectives.
• Autonomy & OwnershipFull accountability for results, ability to act without constant supervision, and capacity to make difficult decisions.

Business Unit Summary

Wacam is Mondelēz International’s Latin America presence with more the 1700 wonderful people proudly representing a diversity of cultures and nationalities. Wacam includes 13 countries: Colombia, Ecuador, Perú, Chile, Bolivia, Panamá, Costa Rica, Nicaragua, Honduras, Guatemela, El Salvador, República Dominicana, Puerto Rico. We make and distribute our global brands and local jewels such as Field, Club Social to over 190 million consumers. 

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

At Mondelez International we work under a hybrid model, in which our offices at WACAM offer us a space for connection, collaboration and co-creation, with attendance being subject to the needs of the teams themselves and/or the business.

Where permitted by internal policies and local laws, new hires are required to be fully vaccinated with the COVID-19 vaccine as a condition of employment by their date of hire, unless they are granted a medical accommodation.

Job Type