Required Qualifications

• 7+ years of hands-on experience administering Microsoft 365 at enterprise scale (large commercial tenants, 10K+ users).

• Deep technical expertise in SharePoint Online and OneDrive administration, including information architecture and governance.

• Advanced proficiency in Microsoft Teams administration, voice/telephony, and policy management.

• Demonstrated experience with Microsoft Purview (formerly Compliance Center) — DLP, retention, sensitivity labels, eDiscovery.

• Hands-on experience with Viva Insights configuration, org data management, and privacy-safe analytics delivery.

• Strong scripting skills: PowerShell, Microsoft Graph API; experience with automation frameworks.

• Experience with Azure Active Directory / Entra ID, Conditional Access, and role-based access management.

• Solid understanding of zero-trust security principles applied to collaboration platforms.

Preferred Qualifications

• Microsoft certifications: MS-700 (Teams), MS-721 (Collaboration Communications), SC-400 (Compliance), or equivalent.

• Experience managing M365 in regulated industries or environments with strict compliance requirements.

• Familiarity with Power Platform (Power Automate, Power Apps) as they integrate within the M365 ecosystem.

• Exposure to Microsoft Copilot for M365 rollout, governance frameworks, and readiness assessments.

• Experience with ITSM tools and change management processes (e.g., ServiceNow platform).