Job Description

The Key Account Specialist is responsible for the management of the key accounts and ensures an efficient allocation of the organizational resources.

The KAS will develop mutually beneficial long-term partnerships with the key accounts. This role contributes to sales growth and the market share. The KAS is a field-based position and will be in daily contact with the key accounts (KA).
 
Job Description and Responsibilities
 
Strategic Sales Plan

• Cooperates in the development of the strategic and tactical plan in collaboration with sales management, marketing and technical 
• Identifies commercial opportunities through networking of the different stakeholders
• Develops and implements the key account and strategic plan in alignment with the strategic and tactical plan of the business unit and this is based on the analysis of the customer needs
• Uses data from the CRM as well as other data and own experience to ensure an update of the customer’s information
• Ensure key account information is continuously updated in the CRM system

 

Key accounts Management

• Build strong business relationship with key accounts, leading to satisfaction and loyalty
• Implement solutions for the customers based on their needs
• Daily contact with KA, KOL or other stakeholders from different area (e.g. Universities, breeding organizations or associations…)
• Strives for a win-win situation in alignment with the business goals
• Identifies key accounts, key influencers, and decision makers through a good analysis of the market
• Organizes round table meetings, workshops, presentations, and regional symposia in collaboration with the sales team, marketing, the technical manager.

Internal collaboration

• Shares all information of key accounts with colleagues through the business units by using the CRM system and other tools and by making sure that the customer information is continuously updated in the CRM system
• Works closely together with other departments such as marketing, sales, and technical within the business unit as well as with other KAMs from other business units
• Uses effectively CRM and other tools, market research data as well as own targeting experience to develop territory action and call plans per target customer group and individual customer

Compliance 

• Ensures that all activities are in line with compliance and our Company’s code of conduct.

Qualifications

Education: Bachelor or University degree any relevant experience
 
Skills Required:

• Minimum of 5 years field sales experience preferably with Key Accounts in the Animal Health industry in Saudi Arabia
• High level of diplomacy, negotiating skills but constructive assertiveness in dealing with internal and external stakeholders
• Demonstrated motivation and focus on achieving measurable, tangible result
• Competent use of MS-Office (Word, Excel, Power Point, Outlook) and in IT technology in general
• Excellent communication skills
• Good level of English language (must understand and express him/herself verbally and in written)
• Willingness to keep learning 
• High degree of analytical and tactical thinking
• A team player, but also able to work autonomously in the field
• Ability to travel in the region

Additional location(s) Compensation Information:

Required Skills:

Account Management, Account Management, Adaptability, Animal Health Care, Animal Health Sales, Contract Management, CRM Solutions, Customer Needs Assessments, Customer Needs Identification, Customer Relationship Management (CRM), Customer Requirements Gathering, Customer Satisfaction, Data Analysis, Diplomacy, Identifying Sales Opportunities, Industry Knowledge, Industry Trends, Key Account Management, Market Analysis, Marketing, Microsoft Excel, Networking Concepts, Office Systems, Operational Delivery, Poultry Management {+ 8 more}

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Not Applicable

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

11/8/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.