Job Description:

Essential Duties and Responsibilities

• Perform electrical installations, maintenance, and repairs in accordance with all local and state codes.
• Conduct residential service calls to accurately diagnose and resolve electrical issues.
• Provide upfront pricing to customers and obtain approval prior to performing work.
• Clearly communicate the scope of work and completed services to customers to ensure satisfaction.
• Promote and explain Club Membership Agreements to clients, working toward monthly goals.
• Document all service calls accurately, including task codes, time management, materials used, and job numbers.
• Submit all job-related paperwork, receipts, and packing slips daily and accurately.
• Maintain a clean, organized, and fully stocked service vehicle.
• Participate in weekly department meetings and ongoing training sessions.
• Maintain tools and equipment, ensuring proper use, care, and safety practices.
• Assist with inventory tracking and periodic truck inspections.
• Debrief with Dispatch upon completion of each job to ensure follow-up as needed.
• Obtain purchase orders for material pickups and confirm pricing accuracy.
• Represent the company with professionalism at all times by adhering to our dress code, safety guidelines, and ethical standards.
• Uphold and demonstrate company values in every interaction.
• Perform additional duties as needed or assigned.

Company Expectations

At Vredevoogd Heating & Cooling, all employees are expected to live out our core values:

• Do the Right Thing
• Be Committed to Excellence
• Show Others That You Care

Minimum Qualifications

• Michigan Journeyman or Master Electrical License Required (or readiness to sit for the exam)
• Prior experience in residential electrical service strongly preferred
• Strong knowledge of national and local electrical codes
• Valid driver’s license with insurability through company carrier
• Ability to pass a background check and drug screenings (initial and random)
• High school diploma or GED required
• Strong verbal communication and reading skills
• Able to work in Michigan environmental conditions, including extreme temperatures
• Passion for delivering world-class customer service
• Strong multitasking skills across phone, computer, and in-person interactions
• Team-oriented mindset with a positive attitude and willingness to grow

Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.