At Workwize, we’re helping IT teams to easily equip their remote and global teams with all necessary IT equipment. Our automated SaaS platform simplifies hardware deployment, management, and retrieval with fast, reliable deliveries in 100+ countries.

With 50.000 users and 120.000 devices under management, we’re solving hybrid work challenges like laptop deliveries, returns and equipment tracking, allowing IT teams to focus less on manual hassles and more on strategic initiatives.

Join our team to help shape the future of global collaboration. At Workwize, your work will make a real impact in building smarter, more connected workplaces worldwide.

LinkedIn has also recognized Workwize as one of the Top 10 Startups for 2025 in the Netherlands!

About the Role

We are looking for an IT Systems Administrator to join our Internal IT team in Amsterdam. As Workwize grows towards 200 employees, you will own day-to-day IT for our own people: the support queue, onboarding and offboarding, macOS and Windows endpoints, and SaaS access.

You will keep our IT running smoothly and free up our IT Manager to focus on security, identity and our Microsoft 365 to Google Workspace migration. Over time, you will take on bigger workstreams across identity, endpoint security and automation.

This role is open as part-time (24-36 hours) or full-time (40 hours), all options with 3 days per week in our Amsterdam office.

Key Responsibilities

Support and lifecycle

• Own the internal IT support queue and keep SLA compliance at 90% or higher.
• Run onboarding and offboarding end to end: accounts, devices, apps and licenses.
• Keep SaaS access, licenses and access reviews clean and up to date.

Endpoints and identity

• Administer macOS and Windows devices: MDM, patching, EDR and device recovery.
• Manage Microsoft 365, Entra ID, Google Workspace, SSO, MFA and shared mailboxes.
• Support incidents and security investigations.

Process and automation

• Write runbooks and automate recurring work, so the same issue does not come back.
• Use data to improve SLAs, device compliance and license management.

Requirements

• 3+ years of hands-on Microsoft 365 and Entra ID (Azure AD) administration.
• Hands-on experience managing macOS devices through an MDM, such as Jamf, Kandji or Intune.
• Experience with an ITSM tool and SLA-driven support.
• Experience owning onboarding, offboarding, access and device readiness.
• A good understanding of least privilege, MFA and secure offboarding.
• Excellent English, written and spoken.
• Able to work from our Amsterdam office 3 days per week.

Bonus Skills

• Google Workspace administration.
• SSO / SAML and SCIM provisioning.
• Windows endpoint management (Intune, Autopilot) and EDR tools such as Defender, CrowdStrike or SentinelOne.
• PowerShell or Python scripting.
• Using AI tools for IT administration and documentation.
• Experience at a scale-up of 150 to 400 people.

The Right Mindset

• You take ownership from start to finish, without waiting to be told.
• You prioritise based on security risk and business impact.
• You fix the process, not just the ticket.
• You document what you do, so others can follow it.
• You communicate clearly and escalate early.

Our Team  

Becoming part of Workwize means making an impact. We make sure that we will contribute to the change in the way of working. For us it is also important that we make an impact on our employees, that they feel challenged and ease. We consist of a rapid growing and ambitious team with all different backgrounds. Entrepreneurs, Operational specialists, Developers, Sales gurus you can find them all at Workwize and are always on the look-out for the next original ideas to reach more consumers and create the best value for our customers.  

We are looking forward to meeting you and discover if there is a match with the Workwize team!