À propos de ce poste IT Intern chez Thea Energy
Thea Energy · Sur site · Kearny, NJ
About Thea Energy:
Thea Energy is leveraging recent breakthroughs in stellarator physics and engineering to create a faster and simpler approach to commercializing fusion energy. The company is reinventing the stellarator using computer-controlled arrays of planar coils thereby replacing the intricate, complex modular magnets required in all other stellarator architectures. Thea Energy is on a mission to create a limitless source of zero emission energy for a sustainable future.
Key Responsibilities:
- Help Desk Support: Assist with initial triage, troubleshooting, and resolution of hardware, software, and network issues for local and remote employees.
- Device Management: Help configure, deploy, and maintain company laptops, workstations, printers, etc.
- Software & Account Setup: Assist with user onboarding and offboarding, including setting up accounts in Microsoft 365, Google Workspace, Active Directory, or other internal tools.
- Documentation: Create and update internal IT guides, FAQs, and troubleshooting documentation for employees.
- Inventory Tracking: Maintain an accurate inventory of hardware, software licenses, and peripheral equipment.
- Project Assistance: Provide support on upcoming IT infrastructure projects (e.g., system migrations, network upgrades, or security audits).
Ideal Experience & Skillsets:
- Education: Currently pursuing or recently completed a degree/certification in Computer Science, Information Technology, Cybersecurity, or a related field.
- Technical Knowledge: Basic understanding of desktop operating systems (Windows 10/11, macOS) and core networking concepts (IP addressing, Wi-Fi troubleshooting, DNS).
- Problem-Solving Skills: A logical approach to troubleshooting and a strong desire to figure out how things work.
- Communication: Excellent verbal and written communication skills; ability to explain technical fixes to non-technical users in a friendly, patient manner.
- Reliability: Ability to handle sensitive company data with discretion and maintain confidentiality.
Company Benefits:
Requirements:
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